Inside Sales II

WCM White Cap Management LLC; Phoenix (AZ); On-site; USD 45,000 - 75,000; Full time

Job summary

White Cap is seeking a motivated inside sales professional in the Phoenix area to generate new opportunities and coordinate with other departments to fulfill orders. You will respond to customer requests via phone, email, and fax, prepare proposals and quotations, and manage pricing using the price matrix while aiming for target margins.

Located in a comfortable indoor environment with travel less than 10%, the role offers steady career opportunities with a respected building materials

Qualifications

• HS Diploma or GED strongly preferred.
• Generally 2–5 years of experience in area of responsibility.
• Experience in inside sales is a plus.

Responsibilities

• Prospects for new sales opportunities.
• Generates leads via outbound calling and e-mail.
• Provides product pricing by consulting the price matrix, as well as other complex tables, to determine the appropriate price.
• Develops code directives for certain product while maintaining target margin goals.
• Prepares and submits proposals.
• Generates oral and written quotations.
• Procur es and maintains inventory.
• Monitors to ensure proper inventory turns.
• Resolves customer service issues.
• Tracks open sales orders.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.

Skills

Inside sales

Lead generation

Customer service

Inventory management

Education

HS Diploma or GED

Specialized skills training/certification

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence. Coordinate with other departments in handling purchase orders and providing service to customers.

Major Tasks, Responsibilities, and Key Accountabilities

• Prospects for new sales opportunities.
• Generates leads via outbound calling and e-mail.
• Provides product pricing by consulting the price matrix, as well as other complex tables, to determine the appropriate price.
• Develops code directives for certain product while maintaining target margin goals.
• Prepares and submits proposals.
• Generates oral and written quotations.
• Procures and maintains inventory.
• Monitors to ensure proper inventory turns.
• Resolves customer service issues.
• Tracks open sales orders.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.

Nature and Scope

Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred.
• Specialized skills training/certification may be required.
• Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications

• Experience selling in an inside sales environment and/or demonstrated success working with customers.
• Experience with inventory sales.
• Degree preferred.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com.