Commercial HVAC Inside Sales I

McMillan James Equipment Company; Grapevine (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

McMillan James Equipment Company in Austin, TX is seeking an Inside Sales Representative to support sales and project execution for custom commercial HVAC systems. This role focuses on technical sales support, quotes, submittals, and coordinating with customers, contractors, engineers, and the outside sales team.

The ideal candidate has a business or engineering background, 2+ years in inside sales or related roles, and the ability to read mechanical drawings.

Qualifications

• Bachelor’s degree in Business, HVAC Technology, Engineering, or related field.
• 2+ years of inside sales, estimating, or project coordination experience.
• Ability to read mechanical drawings, specs, and technical docs.
• Proficiency with Microsoft Office; CRM and quoting software a plus.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Serve as the primary inside sales contact for system inquiries, proposals, and project support.
• Prepare accurate and timely quotes, submittals, and documentation for orders based on plans, specifications, or customer input.
• Support outside sales by managing internal follow-up tasks, customer communication, and project coordination.
• Assist with equipment takeoffs from plans and drawings or coordinate with engineering as needed.
• Respond to customer questions regarding product selection, pricing, availability, and technical specifications.
• Maintain knowledge of HVAC technologies and offerings from major manufacturers.
• Track and manage order progress, lead times, and delivery schedules; collaborate with logistics and operations teams.
• Maintain accurate records in the CRM system and help identify follow-up opportunities.

Skills

Inside sales

Customer service

Communication

Problem-solving

Attention to detail

Organizational skills

Technical mindset

Education

Bachelor's degree in Business or HVAC Technology or Engineering

Tools

Microsoft Office

CRM software

Quoting software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Austin, TX, US

10 days ago Requisition ID: 1025

Salary Range: $60,000.00 To $85,000.00 Annually

The Inside Sales Representative plays a key role in supporting the sales and project execution of custom commercial HVAC systems. This position provides technical sales support, prepares quotes and submittals, and ensures effective communication with customers, contractors, engineers, and the outside sales team. The ideal candidate combines customer service skills with a technical mindset and attention to detail to help drive the success of projects from lead to fulfillment.

Key Responsibilities:

• Serve as the primary inside sales contact for system inquiries, proposals, and project support.
• Prepareaccurateandtimelyquotes, submittals, and documentation for orders based on plans, specifications, or customer input.
• Support outside sales representatives by managing internal follow-up tasks, customer communication, and project coordination.
• Assistwith equipment takeoffs from plans and mechanical drawings or coordinate with engineering as needed.
• Respond to customer questionsregardingproduct selection, pricing, availability, and technical specifications.
• Maintain knowledge ofHVACtechnologies and offerings from major manufacturerswerepresent.
• Track and manage order progress, lead times, and delivery schedules; collaborate withlogisticsand operations teams.
• Maintainaccuraterecords in the CRM system and helpidentifyfollow-up opportunities.

Qualifications:

• Bachelor’s degree in Business, HVAC Technology, Engineering, ora relatedfield preferred.
• 2+ years of experience in inside sales, estimating, or project coordination (preferably in HVAC or building systems).
• Ability to read and understand mechanical drawings, specifications, and technical documentation.
• Proficiencywith MicrosoftOffice;CRM and quoting software experience a plus.
• Strong communication, problem-solving, and organizational skills.

Preferred Attributes:

• Technical aptitude and interest in HVAC technologies and system design.
• Customer-focused with a proactive and professional approach to sales support.
• Detail-oriented with the ability to manage multiple projects and deadlines.
• Collaborative mindset and willingness to work cross-functionally with sales, operations, and engineering teams.