Inside Sales, HVAC

PACE Supply Corp.; Redding (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Employee-owned

Medical, dental, and vision care

401(k) and ESOP

Job summary

PACE Supply Corp. is expanding its Redding, CA branch and seeks an energetic Inside Sales Specialist to help build a high-performing location. You will partner with Outside Sales to broaden reach, strengthen customer relationships, and drive plumbing product sales in a fast-paced, team-driven setting.

As Inside Sales, you will handle quotes, support order fulfillment with the warehouse, and manage customer accounts. Growth opportunities and a competitive benefits package accompany this role.

Qualifications

• High school diploma or equivalent required.
• Two years of Plumbing sales experience preferred.
• Experience in Sales or Customer Service with ability to negotiate and understanding of marketing skills.
• Knowledge of Customer Relationship Management Tools.

Responsibilities

• Collaborate with Outside Sales to understand customer requirements and provide product recommendations.
• Prepare and submit accurate quotations and submittals for personalized customer service.
• Coordinate with warehouse to ensure order fulfillment and timely deliveries.
• Serve as the point of contact for sales inquiries and resolve customer questions.
• Maintain records of sales transactions and perform related admin duties.
• Own account management and identify opportunities to improve satisfaction and retention.
• Support joint sales calls with Outside Sales and provide quotes as needed.
• Process purchases and transfers and communicate with purchasers.
• Contribute to the sales team and provide counter sales support.
• Train existing staff on plumbing products and SOPs.

Skills

Negotiation

Sales

Customer service

Education

High school diploma or equivalent

Tools

CRM Tools

Job description

• Excellent Negotiation Skills.

PACE Supply's Redding, CA branch is growing fast and we're looking for a driven, energetic Inside Sales Specialist to help build something great from the ground up.

In this role, you won't just support sales—you'll be a key player in shaping the success of a new location. Working closely with our Outside Sales team, you'll help expand our reach, strengthen customer relationships, and drive plumbing product sales in a fast-paced, team-oriented environment. From connecting with new clients to uncovering fresh opportunities, your impact will be seen and felt every day. This is more than a job, it's a chance to be part of a launch, make your mark, and grow with a company that invests in your success. You'll enjoy a competitive salary, strong benefits, and real opportunities for career advancement as the branch continues to expand.

As an Inside Salesperson, you will have a diverse range of responsibilities, including but not limited to

• Collaborating with Outside Sales associates to understand customers' requirements and provide suitable product recommendations and solutions.
• Delivering exceptional customer service by promptly preparing and submitting accurate quotations and submittals, ensuring personalized attention to each customer's needs.
• Coordinating closely with the warehouse team to ensure seamless order fulfillment and timely deliveries, demonstrating efficiency in meeting customer expectations.
• Serving as a point of contact for sales inquiries, addressing and resolving customer concerns or questions professionally and promptly.
• Maintaining meticulous records of sales transactions, ensuring accurate documentation of products sold and any additional administrative duties associated with each sale.
• Taking ownership of account management activities, fostering strong client relationships, and proactively identifying opportunities to enhance customer satisfaction and retention.
• Collaborating with the outside salesperson to increase plumbing product sales and participating in joint sales calls.
• Providing quotes from customers by collaborating with the outside salesperson.
• Processing purchases and transfers as needed, while communicating with the purchaser.
• Regularly contributing to the whole sales team and providing counter sales support.
• Integrating and training existing employees on plumbing related products and standard operating procedures.

An equivalent combination of education and relevant experience may be considered.

• High school diploma or equivalent credential required.
• Two years of Plumbing sales experience is preferred.
• Prior experience in Sales or Customer Service Industry with an ability to negotiate and understanding of marketing skills.
• Knowledge of Customer Relationship Management Tools.
• Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets.
• Excellent Negotiation Skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented and organized with strong time management skills.
• Team player with the ability to work independently when needed.
• Proficient in using Microsoft Office suite (Word, Excel, Outlook).
• Willingness to learn and adapt to changing customer needs and industry dynamics.
• Ability to work as part of a team and autonomously.
• Highly competitive Sales Skills with a desire to contribute to a winning team / organization.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements

Background Check

A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to Idaho employment regulations.

Physical Examination

Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test

A drug test will be administered to ensure a drug-free workplace.

Work Environment

Physical Requirements

• The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

Environmental Conditions

• The employee is frequently exposed to moving mechanical parts and outside weather conditions.
• Occasionally, the employee may be exposed to high, precarious places and vibration.
• The noise level in the work environment is usually moderate.

Benefit Snapshot

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

Relocation Benefits

NO

Remote Availability

NO

• Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.