Inside Sales

PACE Supply Corp.; San Carlos (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) and ESOP retirement programs

Job summary

PACE Supply Corp. is expanding its San Carlos, CA team and is seeking an Inside Sales Specialist. This role involves collaborating with the Outside Sales team to strengthen customer relationships and drive plumbing product sales.

The successful candidate will engage in various sales activities, ensuring exceptional customer service and account management while enjoying competitive pay and benefits. Join us to strengthen our branch and drive your career forward!

Qualifications

• High school diploma, GED, or equivalent education required.
• Associate’s Degree (A.A.) from a two-year college or university preferred.
• Two years of plumbing sales experience preferred.
• Prior experience in sales or customer service.
• Ability to thrive in a fast-paced results-driven environment.

Responsibilities

• Collaborate with sales and branch leadership to understand customers' requirements.
• Deliver exceptional customer service by preparing accurate quotations.
• Coordinate with the warehouse team for order fulfillment.
• Serve as a point of contact for sales inquiries.
• Maintain meticulous records of sales transactions.

Skills

Negotiation skills

Customer Relationship Management (CRM)

Sales experience

Microsoft Office proficiency

Detail-oriented and organized

Ability to multitask

Education

High school diploma or GED

Associate’s Degree (A.A.)

Job description

Inside Sales Specialist – San Carlos, CA

PACE Supply’s branch in San Carlos, CA is growing fast and we’re looking for a driven, energetic Inside Sales Specialist. In this role you’ll help shape the success of our branch by working closely with our Outside Sales team to expand our reach, strengthen customer relationships, and drive plumbing product sales. This is more than a job—it’s a chance to be part of a launch, make your mark, and grow with a company that invests in your success. You’ll enjoy a competitive salary, strong benefits, and real opportunities for career advancement as the branch continues to expand.

Responsibilities

• Collaborate with sales and branch leadership to understand customers' requirements and provide suitable product recommendations and solutions.
• Deliver exceptional customer service by promptly preparing and submitting accurate quotations and submittals, ensuring personalized attention to each customer’s needs.
• Coordinate closely with the warehouse team to ensure seamless order fulfillment and timely deliveries.
• Serve as a point of contact for sales inquiries, addressing and resolving customer concerns or questions professionally and promptly.
• Maintain meticulous records of sales transactions, ensuring accurate documentation of products sold and any additional administrative duties associated with each sale.
• Take ownership of account‑management activities, fostering strong client relationships and proactively identifying opportunities to enhance customer satisfaction and retention.
• Collaborate with sales and branch leadership to increase plumbing product sales.
• Provide quotes for customers by collaborating with sales and branch leadership.
• Process purchases and transfers as needed, while communicating with the purchaser.
• Contribute to the whole sales team and provide counter‑sales support.
• Integrate and train existing employees on plumbing‑related products and standard operating procedures.

Qualifications

• High school diploma, GED, or equivalent education required.
• Associate’s Degree (A.A.) from a two‑year college or university and four or more years of related experience and/or training is preferred.
• Two years of plumbing sales experience is preferred.
• Prior experience in sales or customer service with the ability to negotiate and possess marketing skills.
• Knowledge of Customer Relationship Management (CRM) tools.
• Ability to thrive in a fast‑paced results‑driven environment by meeting and exceeding all goals and targets.
• Excellent negotiation skills.
• Ability to multitask and prioritize in a fast‑paced environment.
• Detail‑oriented and organized with strong time‑management skills.
• Team player with the ability to work independently when needed.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Willingness to learn and adapt to changing customer needs and industry dynamics.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills with a desire to contribute to a winning team or organization.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Pre‑Employment Requirements

• Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
• Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position’s requirements.
• Drug Test: A drug test will be administered to ensure a drug‑free workplace.

Physical Requirements

• The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

Environmental Conditions

• The employee is frequently exposed to moving mechanical parts and outside weather conditions.
• Occasionally, the employee may be exposed to high, precarious places and vibration.
• The noise level in the work environment is usually moderate.

Benefit Snapshot

PACE Supply is proud to be an employee‑owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that include medical, dental, and vision care available within the first 30 days. Additional benefits include life insurance, sick days, holidays, vacation, two retirement programs (401(k) and ESOP), and more.

Relocation Benefits

No

Remote Availability

No

Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal‑opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.

Apply today and be part of the PACE Supply team in San Carlos, CA!