Inside Sales - Fire Protection Services

A Hiring Company; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

A Hiring Company in the United States is seeking an Inside Sales Representative specializing in Fire Protection Services to drive revenue growth and build strong customer relationships. You will generate opportunities, quote products, and manage orders while collaborating with operations and management to ensure project success.

The role emphasizes outbound outreach, contractor development, CRM compliance, and achieving monthly and annual sales goals.

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor degree preferred.
• Two years of fire protection industry experience preferred.
• Commercial Plumbing and Mechanical experience preferred.
• Valid drivers license preferred.

Responsibilities

• Generate and qualify new sales opportunities through outbound calls, emails, referrals, and networking activities.
• Develop and maintain relationships with contractors.
• Prepare quotations and sales orders.
• Follow up on open quotes and sales leads to maximize conversion rates.
• Maintain accurate customer and opportunity records within the CRM system.
• Coordinate with operations and service teams to ensure successful project execution.
• Meet or exceed established sales targets and activity metrics.
• Assist in customer retention, and account growth initiatives.

Skills

Sales and negotiation

Customer relationship mgmt

Time management

Problem solving

Verbal and written communication

New customer acquisition

Quote-to-order conversion

CRM activity compliance

Sales goal attainment

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

CRM system

Job description

INSIDE SALES REPRESENTATIVE
(FIRE PROTECTION SERVICES)

Position Summary

The Inside Sales Representative is responsible for generating new business opportunities, maintaining customer relationships, expanding existing accounts, and supporting revenue growth through proactive sales efforts. This position serves as a key liaison between customers, operations, and management to ensure exceptional customer service and successful sales execution.

Essential Functions

• Generate and qualify new sales opportunities through outbound calls, emails, referrals, and networking activities.
• Develop and maintain relationships with contractors.
• Prepare quotations and sales orders.
• Follow up on open quotes and sales leads to maximize conversion rates.
• Maintain accurate customer and opportunity records within the CRM system.
• Coordinate with operations and service teams to ensure successful project execution.
• Meet or exceed established sales targets and activity metrics.
• Assist in customer retention, and account growth initiatives.

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor degree preferred.
• Two years of fire protection industry experience preferred.
• Commercial Plumbing and Mechanical experience preferred.
• Valid drivers license preferred.

Core Competencies

• Sales and negotiation skills
• Customer relationship management
• Time management and organization
• Problem solving and critical thinking
• Verbal and written communication
• New customer acquisition
• Quote-to-order conversion rate
• CRM activity compliance
• Monthly and annual sales goal attainment

Physical Requirements

• Ability to sit for extended periods while working on a computer and telephone.
• Ability to occasionally lift up to 25 pounds.
• Ability to communicate effectively in person, by phone, and electronically.