Inside Sales Executive (Remote)

Sutherland; City of Rochester (NY); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company seeks a data-driven Inside Sales Executive to join their Business Development team. This role focuses on expanding market presence through strategic selling of digital transformation services. The ideal candidate will engage with C-suite executives and leverage insights to drive revenue growth.

Qualifications

• Prior experience in B2B, technology-driven consulting or inside sales.
• Familiarity with BPO, IT services, or enterprise solutions preferred.

Responsibilities

• Source and qualify new leads through various channels.
• Build and manage a balanced, full-funnel sales pipeline.
• Engage with C-suite stakeholders to influence digital transformation.

Skills

Digital & Technology Acumen

Data-Driven Decision Making

Consultative Selling

Market Intelligence

Customer-Centric Approach

Agility & Adaptability

Stakeholder Management

Communication & Storytelling

Education

Bachelor's or master's degree in business

Degree in Data Science

Degree in Technology

Job description

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Company Description

Sutherland seeks a digitally savvy, data-driven Inside Sales Executive to join our Business Development team. This role is critical to expanding Sutherland's market presence by identifying, qualifying, and advancing new business opportunities with a focus on digital transformation services, AI, automation, and analytics solutions. The ideal candidate will combine strategic consultative selling skills, deep digital acumen, and an ability to engage with C-suite stakeholders, ultimately driving revenue growth and enhancing client partnerships in a highly competitive, technology-driven environment.

Job Description

The Inside Sales Executive will play a pivotal role in generating pipeline opportunities, qualifying leads, and supporting deal progression within the Business Development (BD) function. Working in close collaboration with marketing, solution teams, and delivery leadership, this role requires a deep understanding of digital customer experience (CX), AI-driven solutions, data analytics, and omnichannel engagement strategies. The executive will leverage market insights, predictive analytics, and customer intelligence to build compelling, data-supported value propositions that drive business impact for clients.

Key Responsibilities

• Lead Generation & Qualification: Source and qualify new leads through inbound, outbound, event-driven, and prospecting.
• Pipeline Management: Build and manage a healthy, balanced, full-funnel sales pipeline across all Sutherland services, ensuring consistent movement of opportunities from prospecting to closure.
• Consultative Solution Selling: Position Sutherland's digital-first, AI-enabled solutions effectively by understanding client pain points, business needs, and operational challenges.
• Data-Driven Storytelling: Leverage customer, operational, and market data to present clear, business-impacting value propositions.
• Client Engagement: Initiate and support executive-level conversations with prospective clients, including CxOs, to influence digital transformation agendas.
• Market & Competitive Intelligence: Stay ahead of industry trends, competitive movements, and emerging technology innovations to inform sales strategies.
• Collaboration: Partner with marketing, tech, and delivery teams to align go-to-market (GTM) efforts and craft tailored solutions.
• Operational Excellence: Track and optimize key KPIs including sales cycle length, proposal-to-win ratios, and conversion rates.

Qualifications

Education & Experience

• Bachelor's or master's degree in business, Data Science, Technology, or related field.
• Prior experience in a B2B, technology-driven consulting, inside sales, or digital transformation sales environment.
• Familiarity with BPO, IT services, or enterprise solutions preferred.

Critical Competencies

• Digital & Technology Acumen: Deep understanding of AI, automation, cloud, SaaS, and digital CX platforms.
• Data-Driven Decision Making: Strong analytical skills with the ability to translate data insights into sales strategies.
• Consultative Selling & Business Case Development: Ability to develop compelling ROI models and business-impact cases.
• Market Intelligence: Awareness of industry disruptions, competitor strategies, and digital trends.
• Customer-Centric Approach: Proficient in customer journey mapping, VoC analysis, and personalization tactics.
• Agility & Adaptability: Thrive in fast-paced, evolving environments; able to pivot strategies quickly.
• Stakeholder Management: Capable of building executive-level relationships and driving cross-functional collaboration.
• Communication & Storytelling: Exceptional skills in presenting data-supported narratives and influencing decision-makers.

Additional Information

Key Result Areas (KRAs):

• Pipeline Growth & Health: Growth in qualified opportunities across all services
• Revenue Generation: New revenue from digital transformation deals, ACV/TCV targets
• Lead Conversion Rates: Qualified leads, lead-to-opportunity, and opportunity-to-close conversion rates
• Consultative Sales Impact: Number of consultative engagements and business cases developed
• CxO-Level Engagements: Number of strategic, executive-level conversations initiated
• Market Positioning & Thought Leadership: Participation in industry events, publications, and content contributions
• Sales Cycle Optimization: Reduction in average deal closure time and dwell time within pipeline stages
• Operational Efficiency: Proposal-to-win ratio improvements, adherence to pipeline progression KPIs
• Client Retention & Expansion: Growth in upsell/cross-sell opportunities within existing accounts

EEOC and Veteran Documentation: During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. Completion of the Administrative EEO Record is optional and kept confidential. Cooperation is voluntary and will not affect employment decisions.

Job Industries

• Sales & Marketing

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Law Practice