Inside Sales Executive - Proactive (Remote in Phoenix, AZ)

WM - Waste Management; United States; Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Stock Purchase Plan

Pension match

Paid Vacation

Personal Days

Job summary

WM - Waste Management is seeking an Inside Sales Executive to drive revenue within the small to medium business segment. The role emphasizes consultative selling, cold calling campaigns, lead generation, and referrals to build a robust pipeline.

The ideal candidate will conduct pre-sales discovery, tailor WM solutions to client needs, and close deals while maintaining high customer satisfaction. Remote-friendly with proximity requirement to Phoenix, AZ business unit; requires US residency.

Qualifications

• High school diploma or GED required.
• 1 year of relevant work experience required.
• Proficient in MS Office Suite and a CRM.

Responsibilities

• Searches for potential small/medium business segment customers to develop new business for WM.
• Conducts research on prospects to improve chances of providing value to their business.
• Conducts pre-sales activities to understand customer needs and prepare for sales calls.
• Negotiates and closes sales by effectively communicating WM's value proposition and differentiation.
• Presents WM products and services using a consultative approach to meet customer needs.
• Finalizes sales agreements with actions and commitments for next steps.
• Conducts post-sale administrative work to ensure successful implementation.

Skills

Cold calling

Consultative selling

Negotiation

Prospecting

Communication

Planning and organization

Results driven

Education

High School Diploma or GED

1 year of relevant work experience

Tools

MS Office Suite

CRM

Job description

This role is remote and not required to be in the office, however this position is required that the candidate lives within 50 miles of the Phoenix business unit.

Job Summary

The Inside Sales Executive (ISE) is responsible for generating revenue utilizing a consultative selling approach in the sale of WM services to small/medium business segment customers of medium complexity. The ISE works through cold calling campaigns, lead source generation and referrals. While responsible for acting on warm leads, the ISE is primarily responsible for generating his/her own sales leads and prospects. A successful ISE consistently meets or exceeds weekly and monthly sales activity goals as well as establishes and maintains a high level of customer satisfaction in all sales transactions.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Searches for potential small/medium business segment customers to develop new business for WM
• Conducts research on prospects to improve chances of providing value to their business
• Conducts pre-sales activities to gain understanding of the customer's needs and prepare for the sales call with customers of medium complexity. This includes gathering appropriate marketing material and pricing plans, identifying customer needs and interests to determine the best sales strategy and identifying potential objections with plans to address during the sales call.
• Negotiates and closes sales by effectively communicating WM's value proposition and unique differentiation to reach mutually beneficial sales agreements
• Understands and adheres to established and approved WM sales processes
• Presents WM products and services using a consultative approach that clearly shows how the solutions would meet needs and provide benefits; leverages supporting evidence and clearly connects WM solutions to customers' business needs
• Adjusts sales technique depending on the nature of the prospect or customer
• Presents compelling arguments to support recommended sales solutions
• Overcomes objections during sales negotiations by emphasizing the value of WM offerings that benefit the customer
• Facilitates agreement to a sales solution that will meet the major needs of both parties
• Finalizes sales agreements with specific actions outlined and commitments for next steps
• Conducts post-sale administrative work to ensure product/service implementation is successful

Supervisory Responsibilities

This job has no supervisory duties.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Education and Experience

• Education: High School Diploma or GED (accredited).
• Experience: 1 year of relevant work experience required.

B. Certificates, Licenses, Registrations or Other Requirements

• None required.

C. Other Knowledge, Skills or Abilities Required

• Proficient in MS Office Suite and a CRM
• Devising Sales Approaches and Solutions
• Expanding and Advancing Opportunities
• Communicate with Impact
• Influence and Negotiating Sales
• Planning and Organization
• Results Driven

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) part of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

Normal setting for this job is: Remote / work from home, customer industrial facilities, corporate offices, airports, hotels

Pay

The expected pay for this position across the U.S. is $23 + commission. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

Benefits

• At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.
• As well as a Stock Purchase Plan, Company match on pension, and more!
• Our employees also receive Paid Vacation, Holidays, and Personal Days.
• Please note that benefits may vary by site.

About WM

WM ( WM.com ) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.