Inside Sales & Estimating Specialist

Heale Manufacturing Co., LLC; Waukesha (WI); On-site; USD 42,000 - 70,000; Full time

Job summary

Heale Manufacturing Co., LLC in Waukesha, WI seeks a Customer Service / Inside Sales professional to boost revenue with existing and new customers. You will track orders, manage delivery changes, develop pricing, resolve issues, and communicate effectively with customers.

Responsibilities include creating quotes with vendors for best lead times and pricing, and gaining proficiency in the M1 ERP system for order tracking, quotation development, and pricing requests.

Qualifications

• Strong written and verbal communication with customers.
• Solid math skills and attention to detail.
• Experience in a manufacturing environment.

Responsibilities

• Track customer orders, handle delivery changes, develop pricing, resolve problems, and communicate with customers.
• Create quotes from inquiries by working with vendors to obtain quotes on parts with best lead-time and price.
• Find new business opportunities and help the company grow in the next few years.
• Become proficient in using the M1 ERP system for order tracking, quotation development, and pricing requests.

Skills

Customer communication

Pricing

Math skills

Attention to detail

Manufacturing experience

Electrical schematics reading

Education

Associate degree in accounting, business, mathematics, electronics, or related fields

Tools

M1 ERP

Adobe

MS Office 365

Job description

Job Purpose

The three-pronged job is meant to prioritize customer responsiveness at Heale Mfg for PO's and RFQ's, enabling the Company to grow its revenues with existing and new customers.

Duties and Responsibilities

Customer Service portion: Track customer orders, handle changes in delivery, develop pricing, resolve problems, and effectively communicate.

Estimating portion: Responsible for creating quotes from incoming customers' and prospects' inquiries by working with our vendors to obtain quotes on parts with best lead-time and best price.

Inside Sale portion: Find new business opportunities and help the company double in size in the next three years.

Become very proficient in using in-house ERP system (M1) for order tracking, quotation development, and vendor pricing requests.

Qualifications

Must have strong customer communication skills (written & verbal), solid math skills, attention to detail, understanding of pricing, and experience in a manufacturing environment.

Preferred Experience Requirements

Prior customer service and inside sales responsibilities. Knowledge of quoting/costing process, Knowledge of wire harness industry production capabilities and processes. Experience with ERP software systems, Adobe.

Minimum Education Requirements

Associate degree in accounting, business, mathematics, electronics, or related fields.

Preferred Education Requirements

Bachelor's degree in accounting, business, mathematics, electrical engineering, or related field.

Required Skills

Great customer facing communication skills. Highly skilled with Excel, MS Office 365, PowerPoint. Experience in reading electrical schematics, wiring diagrams, harnesses, or related components and fixtures.

Work Hours

Monday - Friday 8am-5pm (IN PERSON)

Location

Waukesha