Inside Sales Dispatcher

Mr. Handyman LLC.; Town of Gates (NY); Presencial; USD 25.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Weekly bonus

Advancement opportunities

Great team and customer experience

Flexible hours

Descripción de la vacante

Mr. Handyman LLC is seeking an Inside Sales Dispatcher in New York to manage inbound and outbound inquiries, schedule service appointments, and coordinate with Service Professionals to ensure timely, high-quality customer experiences.

You’ll need strong multitasking, superb organizational skills, and excellent phone etiquette. The role combines sales activity with dispatch duties and offers growth opportunities within a franchise that emphasizes excellent customer experiences and flexible hours.

Formación

• 2+ years of office or call center experience.
• Strong communication and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines.

Responsabilidades

• Lead management and scheduling for service calls.
• Guide customers through projects and manage expectations.
• Deliver a great customer experience and build lasting relationships.

Conocimientos

Customer service

Multitasking

Organized

Phone sales

Herramientas

Office

Excel

Descripción del empleo

Inside Sales Dispatcher

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job… You get a career you can be proud of, and the support of industry-leading software and business systems.

Why You’ll Want to Join Our Team at Mr. Handyman as an Inside Sales/ Dispatcher

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

• Competitive pay $18 - $25
• Opportunity for weekly bonus
• Advancement and growth opportunities
• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
• The pride that comes with applying your skills in a challenging and varied work environment
• The opportunity to wow customers with a best-in-class customer experience and solutions
• Flexibility with hours so you can take care of life’s important events

Your Responsibilities as an Office Professional, Inside Sales, and Dispatching

• Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

• Be able to multitask
• Be highly organized and detail-oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Perform Inside Sales over the phone
• Be a self-starter
• Have computer experience with Office and Excel

Job Requirements

These are the minimum requirements for consideration for this position.

• Previous call center experience- A plus
• Have 2+ years of experience in an office setting
• Solving problems must come easily to you
• Complete a background check
• Professional communication and phone skills

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs, which can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.