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Inside Sales & Customer Service Representative

ARPneuro

United States

Remote

USD 38,000 - 42,000

Full time

Today
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Job summary

ARPneuro is seeking several full-time Inside Sales & Client Success Representatives to join their remote team. This role combines customer support and sales, engaging with prospects via multiple channels to educate them on innovative therapy solutions. Ideal candidates are passionate about health and wellness, thrive in a fast-paced environment, and are eager to make a difference.

Benefits

Medical & Dental benefits
Flexible weekday schedule
Comprehensive training

Qualifications

  • Excellent verbal and written communication skills.
  • Experience with CRM platforms and remote work.

Responsibilities

  • Respond to inbound inquiries and conduct outbound follow-ups.
  • Educate consumers on Direct Current Neuro Therapy.
  • Support post-sale training and customer success.

Skills

Communication
Sales
Customer Support

Tools

CRM
Zoom

Job description

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Industry: Health, Wellness & Fitness | Medical Devices | Sports Performance NFL | MLB | NBA | PGA | NCAA

At ARPneuro, we’re transforming how people recover, move, and live pain-free usingDirect Current Neuro Therapy. Our technology is trusted by elite athletes in the NFL, MLB, NBA, PGA, and NCAA, as well as healthcare providers, wellness professionals, and everyday people seeking faster recovery, enhanced performance, and long-term relief from pain. From pro teams and college programs to wellness clinics and weekend warriors, our mission is to optimize outcomes through advanced neuromuscular stimulation.

Follow us on Instagram for real-time outcomes from clinics, professional athletes, and patients:@ARPneuro

Check out our YouTube for clinician interviews, live Q&A podcasts, training content, and success stories:@ARPneuro

About The Role

We’re hiring several full-time Inside Sales & Client Success Representatives to join our growing remote team. This is a hybrid role combining inbound customer support with outbound inside sales. You’ll engage with prospects and customers via phone, email, chat, Zoom, and social media—educating them on our therapy solutions, guiding them through trials and purchases, and supporting them post-sale.

This role is ideal for someone passionate about fitness, health, and wellness who thrives in a fast-paced, mission-driven environment and is eager to make a difference in people’s lives.

Note: This is a remote position. Candidates must be U.S.-based and available during standard business hours (9 AM – 5 PM CST preferred).

Not looking for a full-time role but interested in representing ARPneuro as an independent 1099 sales rep? Reach out—commission-only opportunities are available for qualified candidates with experience or strong networks in medical, sports, or wellness markets.

What You’ll Do

·Respond to inbound inquiries via phone, email, chat, Zoom, and social media

·Conduct outbound follow-ups with warm and cold leads

·Educate consumers and healthcare professionals on Direct Current Neuro Therapy

·Clearly communicate product value and guide prospects through trials, purchases, and onboarding

·Maintain accurate records and pipeline activity in our CRM (Zoho)

·Support post-sale training and ensure long-term customer success

·Collaborate with marketing to align messaging and drive lead generation

·Stay up to date on product updates, clinical outcomes, and industry trends

What You Bring

Must-Have:

·Excellent verbal and written communication skills

·Friendly, professional, and consultative sales approach

·Self-starter with the ability to work independently in a remote environment

·Experience with CRM platforms, Zoom, email systems, and chat tools

Nice-to-Have:

·Background or passion in fitness, athletic training, medical, or wellness fields

·Basic understanding of the human body, pain science, or the musculoskeletal system

·Proven track record of hitting KPIs or sales targets in a high-volume environment

What Success Looks Like

·Consistent daily inbound response and outbound activity (40+ contacts/day)

·Lead conversions to trial or purchase within 30–45 days

·High customer satisfaction and long-term client retention

What We Offer

·Base salary: $38,000–$42,000

·Performance-based incentives: $10,000–$40,000+ annually

·Fully remote, flexible weekday schedule (Monday–Friday, daytime hours)

·Medical & Dental benefits plan

·The opportunity to make a real impact through cutting-edge therapy technology

·A collaborative, fast-paced, and mission-driven team

·Comprehensive training and career growth within a rapidly expanding company

How To Apply

Ready to be part of something game-changing?

Start by getting to know us:

Follow us on Instagram:@ARPneuro

Subscribe on YouTube:ARPneuro YouTube Channel

Then apply to help us transform recovery and performance—one connection at a time.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
  • Industries
    Medical Device

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