Inside Sales/Customer Service

SRS Distribution Inc.; Syosset (NY); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Bonus program

401(k) with match

Paid time off

Medical benefits

Life insurance

Employee stock purchase plan

Job summary

SRS Distribution Inc. in Syosset, NY is seeking an Inside Sales associate to provide product knowledge on building materials and assist customers with purchases at the counter and over the phone.

You will build relationships, enter orders in the company system, collaborate with Outside Sales and Sales Managers to determine strategic approaches, quote prices, discuss terms, and prepare sales orders and reports. A high school diploma is required; a 4-year degree is preferred.

Qualifications

• High school diploma or GED required; a 4-year degree is preferred.
• Ability to self-manage and take initiative while meeting the public.
• Team player with strong organizational skills.

Responsibilities

• Taking orders at the sales counter and over the phone.
• Building relationships with customers.
• Enter orders in the company computer system.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers with purchases.
• Collaborate with Outside Sales Reps and Sales Managers on sales strategies.
• Overcome objections of prospective customers.
• Quote prices, discuss credit terms, and prepare orders/reports.

Skills

Customer service

Sales

Communication

Organization

Team player

Self-motivated

Problem solving

Attention to detail

Education

High school diploma or GED

4 year degree preferred

Job description

Position Purpose

The primary function of Inside Sales is to provide product knowledge on building materials including drywall, insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry.

Key Responsibilities

• Taking orders at the sales counter and over the phone.
• Building relationships with customers.
• Ability to use company computer system to enter orders.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers with purchases.
• Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Direct Manager/Direct Reports: Reports to Sales Supervisor, Sales Manager, Customer Service Supervisor, Branch Manager.

Travel Requirements

N/A

Physical Requirements

Must be able to remain in stationary position in an office environment: 50% Will frequently move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Constantly working in office environment.

Working Conditions

Office, Sales Counter

Minimum Qualifications

High school diploma or GED required, 4 year degree preferred Ability to self-manage, show initiative and be comfortable meeting the public. Must be a team player, demonstrate attention to detail and have good organizational skills.

Preferred Qualifications

N/A

Minimum Education

High school diploma or GED required, 4 year degree preferred

Preferred Education

N/A

Minimum Years of Work Experience

N/A

Certifications

N/A

Competencies

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on deadlines and ongoing projects.
• Must be able to multitask.
• Must be able to receive and analyze information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.
• Strive to do the right thing by displaying trust and integrity.
• Embark the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment by: Empowering others to bring their full selves to the workplace.
• Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce.
• Recognizing that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers

Work Location

GMS West / Northwest territories Remote/Virtual, hybrid or in-office: In Office

Base Salary

The base salary for this position typically falls within the range of $20.00 to $26.63 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. SRS Distribution offers additional competitive and non-financial benefits. Hourly associates may be eligible for overtime based on business needs. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.

Job Location

Above Structure 3 - Syosset 301 Robbins Lane Syosset, NY 11791

Equal Employment Opportunity Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits and Compensation

• Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
• Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program

Company Overview

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse. Make money, have fun and give back with us! Find out more at www.srsdistribution.com.

Additional Equal Employment Opportunity Statement

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.