Dispatcher

SRS Distribution Inc.

Greenfield (IN)

On-site

USD 38,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Competitive weekly pay
401(k) with company match
Paid time off

Job summary

SRS Distribution Inc. is seeking a Dispatcher to direct and coordinate the ordering and delivery of materials to customers, while promoting corporate policies and managing distribution operations.

This role involves overseeing delivery, warehouse and facilities activities in a fast-paced environment. You will process orders, assist customers with will calls, and supervise staff to ensure timely and accurate execution.

Qualifications

  • Experience coordinating delivery schedules and warehouse activities.
  • Strong written and verbal communication with customers and team members.
  • Ability to multitask and manage priorities in a fast-paced environment.

Responsibilities

  • Direct and coordinate the ordering and delivery of materials to customers.
  • Direct all activities concerning delivery, warehouse and facilities.
  • Process sales orders and prepare appropriate reports supporting order processing.
  • Assist customers with will-call orders and credit memos as needed.
  • Supervise stocking crews, conduct performance reviews and train employees.
  • Schedule and dispatch crews to maximize time efficiency and monitor labor costs.
  • Ensure trucks are clean and that safety protocols are followed.
  • Maintain front counter, office/dispatch area, restroom and yard/warehouse cleanliness.
  • Complete new hire paperwork and training in a timely manner.
  • Ensure compliance with program requirements and company policies.

Skills

Delivery coordination
Communication skills
Problem solving

Job description

Position Summary The primary function of a dispatcher is to direct and coordinate the ordering and delivery of materials to customers in the day-to-day operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. This employee directs all activities that concern delivery, warehouse and facilities.

Duties & Responsibilities
  • Responsible for the fast, accurate processing of sales orders, setting up job’s information, confirming & appropriate reports which support sales order processing
  • Processing credit memos on the computer
  • Assist customers with will call orders
  • Supervises stocking crews, conducts performance reviews and employee orientation, and coordinates driver training
  • Schedules and dispatches crews to maximize time efficiency and monitors labor costs on each job
  • Computes payroll accurately and on time
  • Trains new stockers on how to perform job safely and correctly
  • Completes new hire and training paperwork in a timely manner
  • Ensures compliance with VCR program
  • Responsible for triple count and job completer program
  • Responsible for front counter, office/dispatch, restroom and yard/warehouse cleanliness
  • Responsible for ensuring that trucks are clean
  • Performs job in a safe manner
Core Competencies
  • Ability to self-manage, show initiative and be proactive
  • Communicate professionally, both verbally and in writing to coworkers and customers
Physical Requirements
  • Must be able to remain in a stationary position in an office environment 80% of the time. Occasionally, move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations.
Required Cognitive Skills
  • Must be able to problem solve and prioritize tasks. Must be able to manage stress depending on deadlines and ongoing projects. Must be able to multitask. Must be able to receive and analyze information. Must be able to quickly communicate solutions if problems occur. Must be able to demonstrate a high degree of sound judgement and initiative.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance. This job description is subject to change at any time.

Job Location: National Structure - Greenfield 7121 W County Road 200 N Greenfield, IN 46106

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

Benefits
  • Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
  • Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse.

Make money, have fun and give back with us! Find out more at www.srsdistribution.com.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

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