Inside Sales, Counter Sales Representative

Roberts Oxygen Company; Orlando (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Excellent pay and bonus opportunities

Low medical premiums

Sick leave, dental, and vision care

Paid vacation and holidays

Profit Sharing and 401(k)

Job summary

Roberts Oxygen is hiring an Inside Sales, Counter Sales Representative in Orlando, FL. The role centers on delivering excellent customer service, handling product inquiries, and processing sales for industrial, medical, and specialty gases and equipment.

You will greet customers, build relationships, and support the sales team while maintaining showroom displays and inventory accuracy. A background in welding products and strong communication are a plus.

Qualifications

• 2 years of inside sales and customer service experience (or welding experience).
• Greet walk-in customers and answer phones in a professional manner.
• Provide excellent customer service and handle product inquiries, cost estimates, and sales.
• Process sales transactions accurately and build long-term customer relationships.

Responsibilities

• Assist external and internal customers with product inquiries and invoicing.
• Support Sales staff with follow-up and branch coverage.
• Maintain showroom displays and stock levels; assist with inventory updates.
• Load cylinders and operate related equipment; ensure safety procedures.

Skills

Customer service

Sales experience

Walk-in sales

Phone etiquette

Bilingual Spanish

Data entry

Math aptitude

Teamwork

Inventory awareness

Basic computer skills

Education

High school diploma or equivalent

Bachelor's degree is a plus

Tools

CRM software

Microsoft Office

Inventory management software

Job description

Team Oriented | Top Pay | Excellent Benefits | Career Growth

Grow with a Leader in the Industry.

Roberts Oxygen, a trusted name in industrial, medical, and specialty gases and equipment, is looking for a dedicated Inside Sales, Counter Sales Representative to join our team in Orlando, FL.

Requirements

What makes you stand out?

You have proven skills in providing excellent and effective customer service assisting both external and internal customers with product inquiries, cost estimates, and sales. Your passion is selling and you have general knowledge of welding products and hardgoods.

Skills and experience requirements:

• 2 years of insides sales and customer service, or welding experience
• Immediately and politely greets and assists walk-in visitors and customers, and promptly answers phones in a professional and courteous manner
• Proven customer service experience provided through thoughtful and respectful interaction with customers regarding services, products, and invoices
• Efficiently processes customer sales transactions while building trust and long-term relationships with customers to ensure future sales growth and company profitability
• Supports Sales staff/management by providing timely and correct customer information, follow up scheduling, and fill-in branch coverage
• Timely communicates and coordinates with Store Manager to ensure appropriate product levels are maintained. Receives and updates inventory, stocks shelves, counters, tables, and maintains showroom displays. Maintains show room and location cleanliness
• Safely maneuvers and loads cylinders or other products on trailers and customer transportation
• Fill cylinders and safely operate liquid filling production equipment
• Committed to high performance through outstanding attendance and overall dependable work habits, Adheres to all company policies and guidelines as well as safety procedures
• Basic computer skills including internet searching, data entry, and ability to learn new programs
• Demonstrate basic mathematical aptitude and function
• Ability to lift 75lbs
• High school education or equivalent - Bachelor's degree is a plus
• Spanish bilingual is preferred
• Excellent driving record; Class A or B CDL preferred or ability to obtain
• If selected, ability to pass pre-employment screenings

Benefits

What's in it for you?

• Excellent pay and bonus opportunities - new employees are reviewed every 90 days for wage increase during their first year and quarterly bonus
• Low medical premiums, no medical co-pays, and low out-of-pocket deductibles
• Sick leave, dental, and vision care
• Paid vacation and holidays
• Profit Sharing and 401(k)
• Positive, respectful, and customer focused work environment
• Career advancement opportunities with free training and professional development

Why Roberts Oxygen?

Since our founding in 1966 as a local distributor of compressed industrial, medical and specialty gases, cryogenic gases and equipment, welding equipment and supplies, we have expanded our capabilities and services to meet the ever-changing needs of our customers. Today, Roberts Oxygen is recognized as the finest service oriented independent distributor from Pennsylvania to Florida with 57 locations, serving 9 states.

Roberts Oxygen is an Equal Opportunity Employer