Inside Sales, Counter Sales Representative

Roberts Oxygen Company; Lancaster (Lancaster County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Excellent pay and bonus opportunities

Low medical premiums

Sick leave, dental, and vision care

Paid vacation and holidays

Job summary

Roberts Oxygen is hiring an Inside Sales, Counter Sales Representative in Lancaster, PA. The role emphasizes customer service, product inquiries, and sales of welding products and hardgoods. The candidate will greet walk-ins, answer phones, and process sales while maintaining inventory and showroom displays.

A high school diploma is required; a Bachelor’s degree is a plus; Spanish bilingual is preferred. The position offers strong bonus opportunities, competitive benefits, and career growth

Qualifications

• 2 years of insides sales and customer service, or welding experience.
• Immediately and politely greets and assists walk-in visitors and customers, and promptly answers phones in a professional and courteous manner.
• Proven customer service experience provided through thoughtful and respectful interaction with customers regarding services, products, and invoices.
• Efficiently processes customer sales transactions while building trust and long-term relationships with customers to ensure future sales growth and company profitability.
• Supports Sales staff/management by providing timely and correct customer information, follow up scheduling, and fill-in branch coverage.
• Timely communicates and coordinates with Store Manager to ensure appropriate product levels are maintained. Receives and updates inventory, stocks shelves, counters, tables, and maintains showroom displays. Maintains show room and location cleanliness.
• Safely maneuvers and loads cylinders or other products on trailers and customer transportation.
• Fill cylinders and safely operate liquid filling production equipment.
• Committed to high performance through outstanding attendance and overall dependable work habits, Adheres to all company policies and guidelines as well as safety procedures.
• Basic computer skills including internet searching, data entry, and ability to learn new programs.
• Demonstrate basic mathematical aptitude and function.
• Ability to lift 75lbs.
• High school education or equivalent - Bachelor's degree is a plus.
• Spanish bilingual is preferred
• Excellent driving record; Class A or B CDL preferred or ability to obtain
• If selected, ability to pass pre-employment screenings

Responsibilities

• Assist walk-in visitors and customers, and promptly answer phones professionally.
• Provide timely and correct customer information and follow-up scheduling to support sales.
• Process customer sales transactions and build long-term relationships for future sales growth.
• Support Sales staff by maintaining inventory levels and showroom displays.
• Safely load cylinders and operate liquid filling production equipment.
• Coordinate with Store Manager to ensure proper product levels and showroom upkeep.
• Maintain high attendance and adhere to company safety procedures.

Skills

Customer service

Inside sales experience

Welding knowledge

Spanish bilingual

Physical ability 75lbs

Basic computer skills

Mathematical aptitude

CDL preferred

Education

High school diploma or equivalent

Bachelor's degree (plus)

Job description

Team Oriented | Top Pay | Excellent Benefits | Career Growth

Grow with a Leader in the Industry.

Roberts Oxygen, a trusted name in industrial, medical, and specialty gases and equipment, is looking for a dedicated Inside Sales, Counter Sales Representative to join our team in Lancaster, PA.

Requirements

What makes you stand out?

You have proven skills in providing excellent and effective customer service assisting both external and internal customers with product inquiries, cost estimates, and sales. Your passion is selling and you have general knowledge of welding products and hardgoods.

• 2 years of insides sales and customer service, or welding experience
• Immediately and politely greets and assists walk-in visitors and customers, and promptly answers phones in a professional and courteous manner
• Proven customer service experience provided through thoughtful and respectful interaction with customers regarding services, products, and invoices
• Efficiently processes customer sales transactions while building trust and long-term relationships with customers to ensure future sales growth and company profitability
• Supports Sales staff/management by providing timely and correct customer information, follow up scheduling, and fill-in branch coverage
• Timely communicates and coordinates with Store Manager to ensure appropriate product levels are maintained. Receives and updates inventory, stocks shelves, counters, tables, and maintains showroom displays. Maintains show room and location cleanliness
• Safely maneuvers and loads cylinders or other products on trailers and customer transportation
• Fill cylinders and safely operate liquid filling production equipment
• Committed to high performance through outstanding attendance and overall dependable work habits, Adheres to all company policies and guidelines as well as safety procedures
• Basic computer skills including internet searching, data entry, and ability to learn new programs
• Demonstrate basic mathematical aptitude and function
• Ability to lift 75lbs
• High school education or equivalent - Bachelor's degree is a plus
• Spanish bilingual is preferred
• Excellent driving record; Class A or B CDL preferred or ability to obtain
• If selected, ability to pass pre-employment screenings

Benefits

What's in it for you?

• Excellent pay and bonus opportunities - new employees are reviewed every 90 days for wage increase during their first year and quarterly bonus
• Low medical premiums, no medical co-pays, and low out-of-pocket deductibles
• Sick leave, dental, and vision care
• Paid vacation and holidays
• Profit Sharing and 401(k)
• Positive, respectful, and customer focused work environment
• Career advancement opportunities with free training and professional development

Why Roberts Oxygen?

Since our founding in 1966 as a local distributor of compressed industrial, medical and specialty gases, cryogenic gases and equipment, welding equipment and supplies, we have expanded our capabilities and services to meet the ever-changing needs of our customers. Today, Roberts Oxygen is recognized as the finest service oriented independent distributor from Pennsylvania to Florida with 57 locations, serving 9 states.

Roberts Oxygen is an Equal Opportunity Employer