Inside Sales Coordinator — Truck Equipment (Career Growth)

Aston Carter; California (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Mon-Fri schedule

No weekends

Career growth opportunities

Job summary

Aston Carter is seeking an Inside Sales Coordinator in San Diego, CA for a full-time, contract-to-hire role. You will be the central point of contact, manage quotes, coordinate with suppliers, and support sales teams to ensure on-time delivery and satisfaction.

You will own the customer journey from inquiry to installation, collaborate with engineering and production, and leverage ERP and MS Office to track orders and performance.

Qualifications

• 2+ years of inside sales, customer service, sales support, or technical customer-facing experience.
• Experience processing quotes, purchase orders, sales orders, and warranty claims.
• Strong customer service and relationship-building skills.
• Experience managing multiple priorities in a fast-paced environment.
• Proficiency with ERP systems and Microsoft Office, particularly Excel, Word, and Outlook.

Responsibilities

• Own the customer experience from initial inquiry through final delivery and post-sale support.
• Develop accurate quotes for standard and custom truck equipment installations.
• Collaborate with suppliers to obtain pricing and source equipment.
• Support outside sales representatives by preparing competitive proposals.
• Analyze historical quotes and build data to improve future estimates.
• Serve as the primary point of contact for customers by phone, email, and in person.
• Guide customers through product selection, pricing, and order status updates.
• Resolve customer concerns professionally while maintaining exceptional service standards.
• Provide proactive communication throughout the sales and installation process.
• Process sales orders, purchase orders, and warranty claims.
• Maintain accurate records within the ERP system.
• Track order progress and communicate timelines, updates, and delays.
• Monitor work-in-process orders and coordinate with internal departments.
• Work closely with Engineering, Purchasing, Production, and Product Support teams.
• Visit the production floor to gather technical information and validate equipment details.
• Coordinate with suppliers to ensure product availability and timely fulfillment.
• Support municipal and custom equipment projects requiring specialized specifications.
• Utilize Excel and ERP systems to track orders, generate reports, and analyze data.
• Maintain organized documentation for quotes, warranties, service requests, and customer communications.
• Assist with sales promotions, process improvements, and branch initiatives.

Skills

Inside Sales

Customer Service

ERP Systems

Microsoft Office

Communication

Education

High School Diploma or GED

Tools

ERP Software

MS Office

Job description

Aston Carter is seeking an Inside Sales Coordinator in San Diego, CA for a full-time, contract-to-hire role. You will be the central point of contact, manage quotes, coordinate with suppliers, and support sales teams to ensure on-time delivery and satisfaction.

You will own the customer journey from inquiry to installation, collaborate with engineering and production, and leverage ERP and MS Office to track orders and performance.