Inside Sales Coordinator

Virginia Green; Midlothian (VA); On-site; USD 52,000 - 55,000; Full time

Job summary

Virginia Green is seeking a self-motivated Inside Sales Coordinator to support the inside sales team with reporting, system management, and operational efficiency. The role focuses on analyzing sales performance data, managing the Five9 dialer, and handling administrative tasks like data updates and list management.

Minimum education is a high school diploma, with a bachelor’s or associate degree in marketing or business preferred.

Qualifications

• Requires excellent verbal and written communication skills.
• Strong organizational skills; able to manage deadlines and schedules.
• Detail oriented with strong analytical and problem-solving abilities.
• Ability to generate and analyze reports; experience with SQL and data visualization is a plus.
• Must be able to multitask and learn new systems as needed.
• Understanding of sales principles and customer service practices.
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Prepare inside sales reports by collecting and summarizing data for management.
• Administer and maintain the Five9 dialer system and manage campaign lists.
• Update missing/incomplete data for incoming web estimates.
• Create campaign lists for services, unsold leads, and cancellations.
• Perform CRM tasks related to account changes and workflow assignments.
• Analyze call volume and sales performance to report insights to the sales manager.
• Handle elevated call logs and administrative tasks around sales assignments.
• Collaborate with other departments and branch managers on inside sales efforts.
• Assist other departments as needed and support ongoing training for the team.

Skills

Verbal communication

Written communication

Organizational skills

Analytical thinking

Multitasking

Sales principles knowledge

Microsoft Office

Learning new systems

Education

HS Diploma

Bachelor’s or Associate degree in marketing or business

Tools

HubSpot

Five9 dialer

CRM platforms

CRM & data visualization tools

CCaaS/Gx CX systems

Genesys Cloud CX

NICE CXone

Job description

We’re not just a lawn care company—we’re on a mission to create greener, healthier communities across the Mid-Atlantic. With 500+ team members and growing, we’ve built a reputation backed by our culture: Go Beyond. Grow Beyond. We invest in our people, promote from within, and celebrate those who show up and stand out—many of our leaders started right here. Along the way, you’ll get strong benefits, real career growth, and the support to build your future.

Virginia Green is growing—and we’re looking for driven, a self-motivated individual to join our team as an Inside Sales Coordinator

The Inside Sales Coordinator is responsible for administrative duties supporting our inside sales team.This is a key member of the team; by utilizing various systems and processes, they will be responsible for coordinating activities and resources to support the performance goals and KPI’s for the department.

Overview:

• TheInside Sales Coordinator will support the Sales Manager by taking on all administrative tasks related to reporting, system management, and operational efficiency.
• This role will focus on analyzing sales performance data, managing the dialer system, and handling administrative tasks like password resets and list management.
• This is a critical role to free up time for both the Sales Manager and the sales reps.

Responsibilities:

• Prepare inside sales reports by collecting and/or summarizing data for submission to management.
• Administer and maintain the Five9 dialer system to include management of call campaign lists, and day-to-day support.
• Update missing/incomplete data for incoming web estimate inquiries.
• Create campaign lists for additional services, unsold leads, and cancels
• Perform tasks in CRM in relation to changes at the account level and workflow assignment in the Inside Sales Department.
• Analyze call volume, sales performance, and trends to report insights to the sales manager
• Handle elevated call logs and administrative tasks around sales assignments.
• Collaborate with other departments and branch managers on topics related to inside sales department efforts.
• Assist other departments as indicated by the needs of the business and perform other duties as assigned.
• Facilitate ongoing training requirements across the Inside Sales Team as needed.

Qualifications/Requirements:

• Excellent verbal and written communication skills.
• Strong organizational skills: managing deadlines, setting goals and meeting them, making schedules, and capable of remaining focused and organized in a fast-paced environment.
• Detail oriented with strong analytical and problem-solving abilities.
• Ability to generate and analyze reports into actionable insight. Experience with SQL commands and data visualization tools a plus.
• Ability to multitask
• An understanding of sales principles and customer service practices
• Highly proficient with Microsoft products (i.e., Microsoft Word, Excel, Power Point and Outlook).
• Ability to learn additional systems as needed.

Education and Experience

• Minimum of a HS Diploma
• A bachelor’s or associate degree in marketing, business, or a related field is preferred
• Call Center experience/knowledge preferred.
• Experience with HubSpot and phone systems such as Five-9, CCaaS, Genesys Cloud CX, NICE CXone or equivalent.
• Experience with CRM platforms preferred.

Minimum Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift 15-20 lbs.

$52,000 - $55,000 a year

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Come Go Beyond and Grow Beyond at Virginia Green!

*Virginia Green is committed to a diverse and inclusive workplace. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability or other legally protected status.