Inside Sales Coordinator

Osborne Coinage Co.; Cincinnati (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Osborne Coinage Co. seeks an Inside Sales Coordinator to guide precious metals and numismatics projects from start to finish. You will coordinate internal resources, work with Account Executives, and ensure timely delivery within scope and budget.

The role emphasizes organized records, cross-functional planning, and strong communication. Office-based with occasional facility work, no remote option, focusing on accuracy, customer service, and cost control.

Qualifications

• Bachelor's degree or higher required or 4+ years sales/project coordinator experience in lieu of college degree.
• Proficiency in CRM software and Microsoft Office suite (Word, Excel, PowerPoint).
• Excellent organizational and communication skills (oral and written).
• Strong analytical, numerical and reasoning abilities; detail oriented.
• Strong time management skills; results oriented.

Responsibilities

• Coordinate internal resources and third parties for the efficient execution of projects.
• Ensure all projects are delivered on-time, within scope, and within budget.
• Maintain organized records, and create post-mortem project summaries.
• Facilitate cross-functional planning and follow-up meetings.
• Ensure resource availability and allocation.
• Develop detailed project plans to track progress.
• Use verification techniques to manage changes in scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Create and maintain project documentation.
• Keep information up-to-date in the ERP system (Acumatica).
• Respond swiftly to customer and internal inquiries.
• Act as liaison between client decision makers and Osborne Mint Production leaders.
• Arrange and facilitate client debriefs.
• Produce project results while meeting deadlines and balancing business considerations.
• Work in alignment with Osborne's Mission, Vision and Values.

Skills

Excellent organizational skills

Strong communication skills

Strong analytical abilities

Time management skills

Detail oriented

Education

Bachelor's degree or higher

Tools

CRM software

Microsoft Office (Word/Excel/PowerPoint)

Job description

The Inside Sales Coordinator for precious metals and numismatics guides people and processes to ensure that our numismatic coin projects are delivered on-time and produce the desired results.This person will be the go-to for everything involving a project's organization and timeline.This role works closely with and supports Account Executives to improve Osborne's market position and achieve profitable growth.The Inside Sales Coordinator builds key internal and external relationships and maintains extensive knowledge of current market conditions and customer requirements.

ESSENTIAL JOB DUTIES

• Coordinate internal resources and third parties for the efficient execution of projects
• Ensure all projects are delivered on-time, within scope, and within budget
• Maintain organized records, and create post-mortem project summaries
• Facilitate cross-functional planning and follow-up meetings
• Ensure resource availability and allocation
• Develop detailed project plans to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Create and maintain comprehensive project documentation
• Keep all information complete and up-to-date for all projects in Corporate ERP system (Acumatica)
• Respond swiftly and courteously to customer and internal inquiries
• Act as liaison between client decision makers and Osborne Mint Production leaders
• Arrange and facilitate client debriefs
• Produce project results while meeting deadlines and balancing other business considerations
• Work in alignment with Osborne's Mission, Vision and Values; and policies

QUALIFICATIONS

• Bachelor's degree with minimum 2 years sales / project coordinator experience (Preferred); 4 + years sales / project coordinator related experience in lieu of college degree
• Proficiency in CRM software
• Proficiency in Microsoft Suite - Work, Outlook, Excel, PowerPoint
• Excellent organizational and communication skills (oral and written)
• Strong analytical, numerical and reasoning abilities; detail oriented
• Strong time management skills; results oriented

WORK CONDITIONS

Below provides an overview of the work environment an employee will likely encounter while performing the essential job duties of this position, with or without a reasonable accommodation.

• Office setting with occasional requirement to work in the Production facility (working remote is currently not an option)
• Walk, stand, talk and hear
• Use hands, fingers, handle and feel, reach with hand and arms
• Sit, climb, balance, stoop, kneel, crouch or crawl
• Occasionally lift and/or move up to 50 pounds