Inside Sales Coordinator

Johnson Health Tech North America

BLOOMINGTON (MN)

On-site

USD 28,000 - 34,000

Full time

43 hours ago

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Benefits offered by this job

Health & Dental Insurance

Company paid Life Insurance

401(k)

Paid Time Off benefits

Product discounts

Wellness programs

Job summary

Johnson Health Tech North America is seeking an Inside Sales Coordinator in Bloomington, MN. The role provides administrative and operational support to ensure smooth delivery of products to customers, including lead qualification, scheduling, and coordinating with sales and operations.

Salary is $20–$25 per hour, with typical work hours 8am–5pm, Mon-Fri. The position requires high school education and previous admin experience, with strong organizational and communication skills.

Qualifications

High school degree or equivalent required.
Previous administrative experience is required.
Strong organization and punctuality are essential.

Responsibilities

Assist with quote creation, customer proposals and presentations.
Manage the CRM system: assign leads and set up new users.
Coordinate lead generation and schedule appointments.
Oversee order accuracy and ETAs with customers.
Provide AR support and ensure timely payments.

Skills

Administrative experience

Organizational skills

Punctual and reliable

Communication skills

Education

High school degree or equivalent

Tools

CRM system

Microsoft Office

Adobe publishing software

Job description

Assist in scheduling appointments

Job Type

Full-time

Description

Pay: $20 - $25 per hour, based on experience.

Hours: 8am-5pm, Mon-Fri

Location: 10759 Hampshire Ave S. Bloomington, MN 55438

Who We Are

Johnson Health Tech is one of the world’s largest and fastest-growing fitness equipment manufacturers, delivering innovative solutions that help people live healthier lives. Through our award-winning portfolio of commercial and residential brands, we serve customers in more than 60 countries worldwide.

MISSION STATEMENT

To delight and excite our customers through truly innovative products, unsurpassed quality, and best-in-class customer experience provided by a world-class organization.

Position Overview

The Inside Sales Coordinator will assist the JFW Commercial Sales Team by providing various administrative and operational support to ensure a smooth and efficient delivery of products to our customers.

Responsibilities

Administrative Sales Support

Assist with quote creation, customer proposal creation, presentations, and distribution to customers as needed
Manage the commercial CRM (Customer Relationship Management) system by:
Assign sales leads
Set up new users and train new Commercial Account Managers

Maintain Retail Referral Program

Oversee distribution of leads
Contact Commercial Account Managers (CAMs) as needed to update their lead status and track wins/losses and report for commissionable purposes

Coordinate lead generation for CAMs

Assist in scheduling appointments
Manage all lead generation systems; qualify and distribute warm leads to sales team
Hit assigned monthly targets for new lead generation
Find and qualify new opportunities. Introduce the company and solutions to the customer and warm the relationship and opportunity to pass to outside sales

Operational Support

Facilitate the steps through delivery of items are finalized.
Provide oversight on submitted orders for accuracy in product, customer information, payment terms, etc.
Communicate ETAs, shipping updates, delivery timelines, and site readiness
Own the communication between the customer, operations, sales, and installation
Manage unforeseen delays and site readiness issues and communicate to all necessary parties
Service coordination and management
Oversee all open service needs for the assigned sales team
Provide communication and coordination with the service team and 3rd party to achieve resolution
Establish a continuous line of communication with the customer and sales as the process progresses to resolution at every step of the process
Own the process from identification of issue through resolution with communication to all parties

Accounts Receivable (AR) Management

Coordinate open accounts receivables between sales, accounting, and the customer and updating the status on AR document
Proactively contact the customer for updates on payment status and collecting payments as needed
Provide W9, COIs, invoices, etc. as needed to assist with swift payment

Performs other duties as assigned

Requirements

Education

High school degree or equivalent required
Additional training in administration, business or other related courses is preferred

Experience

Previous administrative experience and/or background is required

Other Requirements

Basic working experience with Microsoft Office programs including Word and Outlook
Experience working with adobe and/or other publishing software
Strong organizational skills
Must be punctual and reliable

Physical Requirements & Work Environment

This position operates in a typical office environment with usually moderate noise levels and requires regular use of a computer, telephone, and standard office equipment. While performing the duties of this job, the employee is regularly required to sit and use hands to handle or touch objects, tools, or controls; frequently required to talk or hear; and occasionally required to stand, walk, reach, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities include close vision and the ability to adjust focus. Occasional domestic and international travel may be required, along with some evenings or early mornings for international conference calls or events. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Benefites & Perks