Inside Sales Consultant, Virtual Sales - Charlotte, NC

Allegion; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with match

Tuition reimbursement

Unlimited PTO

Employee discounts

Job summary

Allegion is hiring an Inside Sales Consultant, Virtual Sales in Charlotte, NC to promote our commercial security solutions. You will manage a portfolio of end-user customers, tailor offerings, nurture relationships, and drive cross-sell opportunities through outbound calls and CRM updates.

You will conduct virtual product demonstrations, collaborate with product and technical teams, and support cross-functional efforts to enhance the client experience.

Qualifications

• Bachelor’s degree in business, marketing, or related field (or 5+ years of equivalent experience).
• Highly motivated in a competitive, fast-paced environment.
• Proficiency with technology, CRM and prospecting systems, and internet tools.

Responsibilities

• Manage a portfolio of commercial end-user customers and understand their security needs.
• Tailor solutions using Allegion’s hardware, software, and service offerings.
• Nurture existing client relationships and ensure satisfaction and repeat business.
• Make outbound follow-up calls on quotes and outstanding orders to identify cross-sell opportunities.
• Identify prospects, set appointments, and conduct effective sales calls.
• Develop sales opportunities by researching potential accounts and identifying decision-makers.

Skills

Strong communication

CRM proficiency

Virtual sales

Team collaboration

Education

Bachelor’s degree in business, marketing, or related field

Tools

Microsoft Dynamics

CRM software

Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Inside Sales Consultant, Virtual Sales - Schlage Lock, LCN, VonDuprin - Charlotte, NC

Inside Sales Consultant, Virtual Sales

As an Inside Sales Consultant, Virtual Sales at Allegion, you will be at the forefront of promoting our cutting-edge commercial security solutions.

Account Ownership

What You Will Do:

• Manage a portfolio of commercial end-user customers, understanding their unique security needs.
• Tailor solutions using our extensive portfolio of hardware, software, and service solutions.
• Nurture existing client relationships, ensuring satisfaction and repeat business.
• Make outbound follow-up calls to existing customers on quotes and outstanding orders to determine cross-sell and up-sell opportunities.

Prospecting, Nurturing & Selling

• Identify prospects, set appointments, and make effective sales calls
• Contact prospects via phone or email that are generated through externals lead sources or internal prospecting.
• Develop sales opportunities by researching and identifying potential accounts.
• Identify decision makers within targeted leads to begin sales process
• Optimize the customer journey from first contact to purchase.
• Segment leads based on behavior and engagement.
• Create personalized experiences leveraging personas and intelligence at each stage of the funnel.
• Continually update CRM (Microsoft Dynamics) software with lead, account, contact and opportunity data.
• Measure ROI from sales execution and identify areas for improvement.
• Nurture leads through virtual interactions, creating value for customer.
• Achieve monthly and/or annual sales quotas by successfully implementing sales and marketing strategies and tactics.

Product Training

• Conduct virtual product demonstrations and training sessions for clients.
• Collaborate with our product and technical teams to consistently learn.

Value-Add Services

• Provide consultative advice on security strategies and applications.
• Propose customized solutions that align with clients’ security goals.
• Collaborate with cross-functional teams to enhance the overall client experience.

Cross-Functional Collaboration

• Collaborate with virtual sales colleagues to exchange information such as selling strategies and marketing information
• As an extension of the local field sales team, work closely with sales management and field reps to drive revenue.
• Work closely with marketing teams to align messaging and campaigns.
• Collaborate with product development teams to provide feedback based on client interactions.
• Coordinate with customer/sales support teams for seamless implementation.
• Work closely with sales enablement specialist to provide world class customer experience.

To excel as a Virtual Sales Representative, you will be utilizing the following skills and abilities:

Strong Communication Skills

• Clear and concise communication is crucial. You must articulate your value proposition effectively without face-to-face interactions.
• Active listening skills are equally important to understand customer needs.
• You'll interact with customer, channel partners, and internal colleagues to answer questions and provide assistance.
• Polite yet persuasive influencing techniques.

Adaptability And Problem-Solving

• The virtual landscape evolves rapidly. Be adaptable to new tools and approaches.
• Problem-solving skills help address challenges during remote interactions.

What You Need To Succeed

• Bachelor’s degree in business, marketing, or related field (or 5+ years of equivalent experience)
• Highly motivated in a competitive, fast-paced environment
• Proficiency with technology, CRM and prospecting systems, and internet tools
• Excellent communication skills and the ability to articulate complex security concepts
• Proficiency in using virtual communication tools (email, phone, video conferencing)
• Ability to work independently and within a team
• Experience in K-12 is a plus
• Strong time management skills – multi-tasker, able to prioritize and follow up with clients in a timely manner
• Strong problem-solving abilities and adaptability
• Passion for enhancing commercial security through innovative solutions
• Flexibility to work some evening hours
• Ability to travel 15-25%
• Position will be located out of the Charlotte, NC sales office.

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

What You’ll Get From Us

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
• Tuition Reimbursement
• Unlimited PTO
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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