Inside Sales Consultant, Smart Home

AAA Mountain West Group; United States; Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Great Pay and incentive plans

401k Matching – dollar-for-dollar up 6

Medical, Dental, Vision benefits

Paid Holidays

Paid Time Off with volunteer time

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

Company stability and legacy

Job summary

AAA Mountain West Group is seeking an Inside Sales Representative. You will handle inbound and outbound B2C leads, advance the sales process, close new business and upgrade existing accounts. This quota-carrying role requires leveraging CRM tools and a strong client-focused approach.

Ideal candidates communicate well, qualify multi-decision maker opportunities, and can work in a fast-moving environment. Bilingual Spanish is preferred; some weekend rotation may be required.

Qualifications

• Demonstrated success in qualifying opportunities with multiple decision makers.
• Ability to convert prospects, close deals and hit quotas.
• Experience with customer relationship management software (CRM).
• BA is a plus but not required; strong communication skills required.

Responsibilities

• Achieve monthly sales goals.
• Provide an exceptional member experience with each interaction.
• Follow-up on leads and quotes by phone and e-mail.
• Qualify leads to create sales-ready opportunities.
• Explain home security solutions and value propositions.
• Upsell products based on member needs.
• Manage pipeline and develop growth strategies.
• Document interactions in Salesforce accurately.
• Monitor market trends and share insights.
• May perform other duties as assigned.

Skills

Qualify opportunities with multiple DM

Build and maintain relationships

Verbal communication skills

Professional selling processes

Passion for sales and helping clients

Thrives in fast-moving environment

Basic calculations

Bilingual Spanish preferred

OT/weekend rotation

Education

Bachelor's degree preferred

Tools

CRM software (Salesforce)

Job description

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program .
• AAA acquired SAFE Security, the 11th largest smart home security company in the United States, in November 2018 with the vision to become the most trusted smart home security provider in America. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years.
• We’re looking for a results-driven Sales Representative to actively seek out and engage customer prospects. You will be part of a team that has a MUST WIN attitude matched by an unparalleled support staff. We’re looking for hardworking, self-motivated, individuals with a professional presence. You will be working with a company and a team that is second to none and we are looking for the same! This is a quota-carrying role, primarily responsible for driving new revenue. Summary: The Inside Sales Representative is responsible for inbound and outbound B2C leads, advancing the sales process, closing new and upgrading existing business and achieving opportunity-based sales quotas. The Inside Sales Representative will conduct research to best qualify leads and reach business targets through telephone and email

Job Duties:

• Achieve monthly assigned sales goals.
• Provide an exceptional member experience with each member interaction.
• Consistently follow-up on leads and unsold quotes by phone and e-mail
• Prospect, educate and qualify leads to create sales-ready opportunities
• Effectively communicate A3SH’s home security solutions and value propositions.
• Utilize sales skills to upsell products based on the members individual needs.
• Manage pipeline with precision, and consistently develop strategies to grow your business.
• Demonstrate a thorough understanding of Smart Home products
• Maintain competent skill levels in both product and club computerized systems.
• Accurately document each member interaction in Salesforce– ensuring efficient lead management.
• Monitor market trends on industry best practices to offer valuable perspective to your clients.
• May perform other duties as assigned

Requirements:

• Ability to qualify opportunities involving multiple key decision makers
• Ability to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Understanding and experience in professional selling processes
• Genuine passion for the sales discipline and for helping clients succeed
• Ability and desire to thrive in a fast moving, ever-evolving environment
• Ability to perform basic calculations and mathematical figures
• Bilingual- Spanish preferred
• Overtime as required; Saturday and Sunday hours on a rotation basis is required

Educations & Experience/Licenses & Certifications:

• BA a plus but not required
• Minimum of 1-2 years' direct work experience in inside or outside sales capacity
• Demonstrated success in qualifying opportunities involving multiple decision makers
• Demonstrated ability to convert prospects and close deals and achieve sales quotas
• Experience with customer relationship management software

WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS

Works in an office environment where standing, walking or sitting at a desk, table or computer workstation may be required for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 80 percent of the time spent on the job involves the use of a personal computer and telephone.

Welcome to AAA Mountain West Group (MWG), serving Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana. We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s obstacles. We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.