Inside Sales Consultant

Numotion; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

Join a leading provider in Complex Rehabilitation Technology as an Inside Sales Consultant. You will be instrumental in qualifying customer leads and ensuring exceptional service, enhancing the lives of people with disabilities and participating in a fulfilling and inclusive work environment. This remote position offers a competitive annual salary and comprehensive benefits, emphasizing the importance of a diverse and collaborative workforce.

Benefits

Medical insurance

Dental and vision insurance

401k

Life insurance

Short-term and long-term disability

Qualifications

• Minimum of 2 years of experience in complex rehab technology or related field required.
• Comprehensive understanding of complex rehab technology needed.
• Ability to build rapport with customers.

Responsibilities

• Conduct consultations and screenings for potential customers.
• Educate customers on equipment qualifications for mobility devices.
• Maintain Salesforce customer records.

Skills

Problem-solving

Critical thinking

Interpersonal skills

Communication skills

Organizational skills

Time management

Education

Bachelor’s degree in a related field

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Inside Sales Consultant
Category Sales
Job Location REMOTE, US
Position Type Full-Time/Regular

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

JOB PURPOSE: The Inside Sales Consultant will be responsible for qualifying potential customer leads through a comprehensive screening process and facilitating a smooth handoff to the local team to schedule an evaluation by an Assistive Technology Professional. By providing expert guidance and exceptional service, the Inside Sales Consultant ensures a positive customer experience while driving growth and enhancing the lives of people with disabilities.

The pay range for this position is $45,000-$60,000 annually. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location

KEY RESPONSIBILITIES:

• Perform over-the-phone consultation appointments with potential customers.
• Conduct comprehensive client screenings to identify complex rehab equipment needs and educate customers on qualifications for obtaining a mobility device through insurance.
• Provide accurate and detailed information about product features, benefits, and options to help customers make informed decisions.
• Collaborate with the sales and customer service teams to ensure smooth handoff for scheduling and evaluation with an Assistive Technology Professional.
• Maintain an in-depth knowledge of our product offerings, including different types of mobility products, features, and accessories.
• Cross sell through Numotion adjacency businesses to drive retail and med supply referrals.
• Maintain and update Salesforce customer relationship management (CRM) system with detailed and accurate records of all interactions.
• Stay up to date on industry trends and the competitive landscape to better serve customer needs.
• Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.
• Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
• Provide excellent customer service for all internal and external customers of the operations at all times.
• Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Perform above responsibilities with independent discretion and judgment.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• Bachelor’s degree in a related field or an equivalent combination of education and directly relevant experience will be considered.
• Minimum of 2 years of experience in complex rehab technology or related field
• Comprehensive understanding of complex rehab technology

PREFERRED COMPETENCIES AND QUALIFICATIONS:

• RESNA Assistive Technology Professional (ATP) certification
• Ability to build rapport with customers and provide a consultative sales approach
• Results-oriented and self-directed with excellent organizational and time-management skills.
• Excellent problem-solving and critical thinking abilities.
• Self-motivated and able to thrive in a results-driven environment.
• Ability to develop and execute multiple business priorities and approaches to meet objectives.
• Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.
• Superior communication skills, both written and verbal, to effectively address all levels within the organization.
• Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of hands, wrists, fingers associate with computer equipment.
• Prolonged periods of time working at a desk and/or on a computer.
• Occasionally move and reach with arms and hands.
• Ability to communicate effectively.
• Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.