Inside Sales Call Center Representative

TEKsystems; United States; Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Life insurance

PTO

Job summary

TEKsystems in Grand Prairie, TX is seeking an Account Representative to coordinate in-home product demonstrations and drive direct-to-consumer sales. You will source, qualify, and follow up on leads using scripts and product knowledge while building rapport with customers.

This hybrid role requires strong communication, a sales mindset, and reliability to work weekday hours with weekend shifts. Training occurs on-site, and the contract-to-hire path offers the opportunity to grow within

Qualifications

• Minimum 1 year collections or sales experience preferred.
• Proficiency with Windows-based applications.
• Familiarity with Zoom teleconference equipment.
• Excellent communication and negotiation skills.
• An understanding of call center fundamentals.
• Experience working in a fast-paced environment.
• Ability to empathize with customers.

Responsibilities

• Coordinate with multiple departments to schedule product demonstrations and installation appointments nationwide.
• Use computerized systems for tracking, information gathering, and troubleshooting.
• Participate in regular training and development sessions.
• Qualify inbound and outbound leads to convert them into scheduled appointments.
• Source new sales opportunities through lead follow-up.
• Manage prospects at every stage of the appointment-setting cycle.
• Apply a strong sales mentality to confidently overcome objections.

Skills

Appointment scheduling

Customer service

Outbound calls

SALES

Warm leads

Tools

Zoom

Windows apps

Job description

Pay:$19/hr

Start Date:October 19th

Location: Grand Prairie, TX 75050

Schedule:Hybrid (Training on-site, weekends shifts remote)

Contract Length:5 Month Contract-to-Hire

Job Description

As an Account Representative, you will communicate with customers to schedule in‑home product demonstrations and support direct‑to‑consumer sales. You will source, qualify, and follow up on leads using scripts, internal systems, and product knowledge. The ideal candidate has strong communication skills and a sales‑driven mindset, with the ability to build rapport and overcome objections.

• Coordinate with multiple departments to schedule product demonstrations and installation appointments nationwide
• Use computerized systems for tracking, information gathering, and troubleshooting
• Participate in regular training and development sessions
• Qualify inbound and outbound leads to convert them into scheduled appointments
• Source new sales opportunities through lead follow‑up
• Manage prospects at every stage of the appointment‑setting cycle
• Apply a strong sales mentality to confidently overcome objections

Candidates must be available for all listed hours.

Weekly Structure

• Work Monday–Friday with one weekday off
• Must work either Saturday or Sunday

Shift Options

• Monday–Friday: 11:00 AM–8:00 PM or 12:00 PM–9:00 PM
• Saturday: 8:00 AM–7:00 PM
• Sunday: 10:00 AM–7:00 PM

Top Skills Details

Appointment scheduling

Customer service

Outbound calls

SALES

Warm leads

Additional Skills & Qualifications

Minimum 1 year Collections/sales experience preferred (financial services, call center, retail, etc.)

Proficiency with Windows based applications

Familiarity with Zoom – teleconference equipment

Excellent communication and negotiation skills

An understanding of call center fundamentals

Experience working in a fast‑paced environment

Ability to empathize with customers

Experience Level

Entry Level

#PriorityWest26

Job Type & Location

This is a Contract to Hire position based out of Grand Prairie, TX 75050.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Grand Prairie,TX 75050.

Application Deadline

This position is anticipated to close on Oct 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.