Inside Sales Associate - Teterboro, NJ

U.S. Electrical Services, Inc.; Teterboro (NJ); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Life Insurance

AD&D Insurance

Disability Insurance

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity盗

Job summary

U.S. Electrical Services, Inc. is seeking an Inside Sales Associate to handle inquiries, quote pricing, and support the sales team from our New Jersey–area location.

You will manage orders, assist with pricing and terms, and maintain strong customer relationships in a fast-paced environment. The role requires a high school diploma and at least two years in inside sales or customer service within the electrical distribution sector.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in inside sales or customer service.
• Experience in electrical distribution preferred.
• Proficient with Microsoft Office; Eclipse or Solar ERP experience is a plus.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Skills

Communication

Organization

Problem-solving

Inside sales

Electrical distribution

Education

High school diploma or equivalent

Tools

Microsoft Office

Eclipse

Solar ERP

Job description

Inside Sales Associate

Empower your Future at the Nation's Largest Independent Electrical Distributor!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

Monarch Electric Supply, an affiliate of USESI, is looking for a motivated and enthusiastic Inside Sales Associate to join our team.

Key Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow-ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution-oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Qualifications and Skills

• High school diploma or equivalent required.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
• Onsite work required

Benefits

At USESI, we believe that our benefits should make a difference--to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Medical, Dental, Vision, Rx coverage
• Paid Parental Leave
• TeleMedicine
• Matching 401(k)
• Company-paid Life Insurance + (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

If you need an accommodation to apply for a job, please contact the Human Resources department at [e-mail].

Location(s)

100 Hollister Road #5, Teterboro, New Jersey 7608, United States

Pay Range

$28.85 per hour