Inside Sales Associate - Hybrid/Tempe

Grainger; Tempe (AZ); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

401(k) matching

Company holidays

Job summary

Grainger is seeking an Inside Sales Associate in Tempe, AZ. You will complete a 4-week paid Academy training and then move to a hybrid work schedule with two remote days per week.

You will manage a book of business of 100+ mid-size accounts across two industries, focusing on outbound sales and relationship building. You'll work in a collaborative sales-center environment, aiming to meet monthly targets and grow revenue through Grainger's sales tools, with uncapped commissions and ongoing

Qualifications

• High school diploma or equivalent; college degree preferred.
• Comfort spending 50% or more of the day working with customers over the phone.
• Experience with a customer relationship management (CRM) software, such as Salesforce, is a plus.

Responsibilities

• Achieve sales goals by maximizing time with customers and your own.
• Manage a book of business and build customer relationships to understand their needs.
• Source and prioritize new sales opportunities through outbound calls and emails.
• Adapt your communication approach to each customer to find solutions and close deals.

Skills

Phone sales

CRM experience

Relationship building

Education

High school diploma or equivalent

Tools

Salesforce

Job description

As an Inside Sales Associate, you'll participate in a 4-week paid training program, where you will learn essential selling skills, designed to set you up for success. Upon graduation from our Academy training program, you may begin our hybrid work schedule, permitting two remote workdays per week, and you will continue your training until being presented your own book of business, consisting of 100 or more mid-size customer accounts, all associated with 1-2 specific industries. This will allow you to build a knowledge base on the products, services and solutions commonly purchased by companies in your assigned industries. Led by a Manager of Inside Sales and expected to report to and meet performance expectations for daily outbound calls and monthly sales goals.

The start date for this position will be 9/28/26. The hybrid schedule will start once on-site training is complete.

You will work in a team-oriented sales-center environment, to establish, cultivate and build relationships with Grainger customers. Your focus will be to grow revenue on a book of business through strategic sales opportunities using Grainger's essential selling skills, exceptional services, vast product line, and valuable technology tools. The more sales growth, the more earning potential as this role has uncapped commissions! The Grainger sales teams pride themselves on representing Grainger's principles, and sharing best practices through collaborate and frequent sales contests, team huddles, and regular coaching sessions.

You Will:

• Achieve your sales goal by maximizing customer time and your own.
• Manage a book of business and build customer relationships to better understand their needs. and remain responsive to changing customer goals.
• Source and prioritize new sales opportunities through outbound phone calls and email.
• Adapt your communication approach by customer to best find solutions and solve their challenges.
• Meet monthly performance metrics and demonstrate perseverance to overcome customer concerns and close sales opportunities.

You Have:

• High school diploma or equivalent (college degree preferred)
• Comfort spending 50% or more of the day working with customers over the phone.
• Experience with a customer relationship management software, such as Salesforce, is a plus.

Compensation:

This position is hourly. The anticipated base pay compensation range for this position is $18.41 to $27.64.

Commission for this role is targeted at $11,750 annually, with the opportunity for uncapped earnings.

Training:

After training you will get to pick a preferred schedule with a start time of 6AM, 6:30AM, or 7AM & your hybrid schedule will start [M/F work from home, T/W/Th in office). You can choose to work from the office 5 days a week if that is your preference.

Rewards and Benefits:

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.