Inside Sales Associate

Heritage Landscape Supply - Noblesville; Noblesville (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Heritage Landscape Supply - Noblesville is seeking an Inside Sales Associate to develop new leads, nurture relationships, and guide customers through the sales process in the landscape industry. You will support the outside sales team and manage accounts using CRM tools.

The role emphasizes strong communication, problem solving, and a proactive, team-oriented approach. Occasional travel to trade shows and events is possible, with competitive pay and comprehensive benefits.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and CRM software.
• Strong customer service abilities and relationship-building.
• Detail-oriented with solid time management and problem solving.

Responsibilities

• Identify and qualify new business leads and opportunities.
• Foster relationships with internal and external customers to maximize sales.
• Support outside sales team in account management and order processing.
• Prepare product demonstrations, presentations and proposals for clients.
• Track and report sales performance using CRM.
• Drive sales growth with proactive outbound calls, managing multiple customers daily.
• Collaborate with Credit and Lead Generation teams to expedite orders and uncover opportunities.
• Maintain meticulous records of sales interactions and quotes.

Skills

Verbal communication

Written communication

Customer relationship

Time management

Problem solving

Teamwork

Entrepreneurial spirit

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM software

Internet navigation

Job description

Inside Sales Associate is responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the Landscape industry.

Key Responsibilities:

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in the manage of customer accounts and order processing.
• Prepare product demonstrations, presentations and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Drives adoption of digital resources to improve efficiency and sales effectiveness.
• Minimal travel, limited to occasional attendance at trade shows, industry association events, and company sponsored events as necessary to support sales and customer relationship efforts.

Minimum Qualifications:

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
• Problem-solving abilities.
• Excellent customer service skills with a focus on customer satisfaction and relationship-building.
• Detail-oriented with strong organizational and time management capabilities.
• Entrepreneurial spirit, with self-motivation and enthusiasm
• Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.
• A high school diploma or combination of education and experience.
• Successful completion of a criminal and driving background check, as well as a pre-employment drug test.

Minimum Years Of Work Experience:

• Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
• Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.

Job Location: National Structure - Noblesville17505 Durbin Road Noblesville, IN 46060As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: , or by email to: with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.