Inside Sales Associate

Arrow Electronics; Nashville (TN); Ibrido; USD 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Insurance

401k with matching contributions

Short-Term/Long-Term Disability

HSA/HRA Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Descrizione del lavoro

Arrow Electronics in Huntsville, Alabama is seeking an Inside Sales Associate to support an account portfolio and locate the right products for customers, primarily by phone. You will collaborate with the Field Sales Representative, supplier partners, engineers, and internal Arrow resources to expand market share and grow our business.

Daily activities include quoting BOMs, maintaining pricing in quotes, and managing orders while coordinating with internal teams to ensure customer satisfaction.

Competenze

• Typically requires a 2 year degree and 2-4 years of experience or high school graduate with equivalent related experience.

Mansioni

• Support an account portfolio by phone to locate and secure products or services.
• Quote BOMs and ensure pricing is reflected in quotes; manage portfolio and coordinate with internal resources.
• Identify new sales opportunities with buyers and engineers; provide quotes, data sheets, and place purchase orders.
• Provide after-sales service to ensure timely delivery of products.

Conoscenze

Sales prospecting

Customer service

Communication

Relationship building

Formazione

2 year degree

Strumenti

CRM systems

Descrizione del lavoro

• Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Inside Sales Associate provides exemplary customer service and product knowledge expertise with an aim to expand market share, and grow our business. Daily activities of the role include, but are not limited to:
• Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction. Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.
• Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders. Maintain accounts by providing customer service on orders. Other maintenance tasks include: tracking shipments, maintaining orders, managing backlog, expediting orders and trouble‑shooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.
• Providing after‑sales service by ensuring the products' arrival at the customer location in a timely fashion.

Position

Job Description

What You'll Be Doing:

• Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Inside Sales Associate provides exemplary customer service and product knowledge expertise with an aim to expand market share, and grow our business. Daily activities of the role include, but are not limited to:
• Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction. Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.
• Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders. Maintain accounts by providing customer service on orders. Other maintenance tasks include: tracking shipments, maintaining orders, managing backlog, expediting orders and trouble‑shooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.
• Providing after‑sales service by ensuring the products' arrival at the customer location in a timely fashion.

Manage and sell to assigned accounts in assigned territory. Quote to customer specifications and needs on Arrow's entire line card.

• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales‑related goals as set forth by Arrow.

What We're Looking For

• Has developed knowledge and skills through formal training or considerable work experience
• Entry level often for those with work experience in the skill area
• Works within established procedures with a moderate degree of supervision
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decision

Typically requires a 2 year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

Work Arrangement

Hybrid: 3 days in office/2 days work from home

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

Annual Hiring Range/Hourly Rate

$17.33 - $21.18

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-AL-Huntsville, Alabama (Governors Drive)

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.

Time Type

Full time

Job Category

Sales

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)