Inside Sales Associate

ABC Supply Co.; Michigan; Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental & Vision

401(k) match

Disability insurance

Life Insurance

Flexible Spending

Paid Vacation

Paid Holidays

Résumé du poste

ABC Supply Co. is seeking an Inside Sales Associate to deliver exceptional service, help customers select roofing and building products, and drive order fulfillment. The role emphasizes teamwork and a focus on customer satisfaction.

Responsibilities include needs assessment, order entry, upselling, and coordinating pickups and deliveries while maintaining accurate accounts and contributing to a positive, high-performing team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Effective time management and prioritization abilities.
• Basic computer skills and comfort with office software.
• Positive attitude and teamwork focus.
• Detail- and service-oriented with customer focus.

Responsabilités

• Determine customers’ needs and recommend products and solutions.
• Follow product checklists and upsell additional items.
• Answer phones and enter sales orders.
• Process payments and apply to customer accounts.
• Coordinate customer pickups with the warehouse.
• Follow up on deliveries to ensure on-time arrival and complete orders.
• Reorder products to keep shelves stocked.
• Address and resolve service concerns as they arise.

Connaissances

Communication skills

Time management

Basic computer skills

Team player

Detail-oriented

Description du poste

Shift Schedule: Monday-Friday 7am-5pm Saturday 7am-11pm

ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

Specific duties may include:

• Determining customers’ needs and recommending appropriate products and solutions
• Following a product/supply checklist for each customer’s job and up-selling additional products and supplies
• Answering telephones and entering sales orders
• Accepting payment and applying it to the appropriate customer account
• Coordinating customer pick ups with the warehouse
• Following up on deliveries to ensure materials arrived on time with all items accounted for
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they arise

Specific qualifications include:

• 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)
• Excellent communication and interpersonal skills
• Effective time management and prioritization skills
• Basic computer skills
• Positive attitude and team player
• Detail and service-oriented

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans.