Inside Sales Associate

New Orleans Pelicans; Metairie (LA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance Options

401K Program with Company Contribution

Paid Holidays

Wellness Program and Gym Membership

Relocation Reimbursement if applicable

Job summary

The New Orleans Saints and New Orleans Pelicans are seeking an entry-level Inside Sales Associate for a ten‑month program based in New Orleans, LA. This full‑time paid internship combines training with hands‑on sales experience across NFL and NBA properties, including Saints and Pelicans ticket products.

As an Inside Sales Associate, you will generate revenue through outbound calls, meet sales targets, and work with CRM tools to manage prospects and customers while joining a collaborative team

Qualifications

• Bachelor's degree preferred.
• Availability to work nights, weekends, and holidays as dictated by games.
• Knowledge of NBA and basketball terminology is a plus.
• Strong work ethic, professional demeanor and desire to succeed.

Responsibilities

• Generate revenue by cold calling individuals and companies to set up appointments and finalise sales.
• Work collaboratively within a team to achieve targets.
• Make at least 100 outbound calls per day to establish face-to-face appointments.
• Meet and exceed weekly and monthly sales goals set by the team.
• Provide excellent customer service with prompt, thorough responses.
• Balance customer interaction using CRM tools and manage time effectively.
• Utilize ticketing systems to run available inventory.
• Perform other duties as assigned by the Inside Sales Manager.

Skills

Cold calling

Sales prospecting

CRM usage

Interpersonal communication

Time management

Team player

Education

Bachelor's degree preferred

Tools

Microsoft Dynamics CRM

SRO Ticketing System

Microsoft Office

Job description

If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!

Reports To: Inside Sales Manager

Direct Reports: None

FLSA Status: Full-time, hourly, non-exempt

Application Deadline: Rolling Deadline

Start Date: January 4, 2027

Work Location: Metairie, LA

Our Mission and Your Impact

The New Orleans Saints and Pelicans proudly represent both the NFL and NBA, using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values—community, teamwork, celebrating individuality, people first, integrity, and excellence—we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.

Position Summary

The New Orleans Saints and New Orleans Pelicans Associate Program is a ten‑month intern‑level program that exposes entry‑level candidates to the business side of sports. These positions work across both the NFL and NBA seasons, and work full‑time hours in various departments within our organization.

This is a 10‑month, full‑time, paid position based in New Orleans, LA, as part of our Associate Program beginning on January 4, 2027.

What You’ll Be Doing

Inside Sales Associates are responsible for selling a wide range of ticket packages for both the New Orleans Pelicans (NBA) and the New Orleans Saints (NFL). Products range from season tickets, luxury suites, group plans and possible sponsorship sales. This is a sales development program. Throughout this entry‑level program our focus will be centered around training and development as we are committed to crafting the sport industries next class of top level sales professionals.

• Generate revenue by cold calling individuals and companies to set up face‑to‑face appointments and finalize sales of Saints Suites, Pelicans Suites, Season Tickets, Partial Season Tickets, Group Tickets, and Mini Packages
• Ability to work as a collaborative group
• Complete at least 100 outbound phone calls per day with the goal of establishing a face to face appointments at the Ochsner Sports Performance Center
• Meet and exceed weekly and monthly sales goals that are built by the team
• Provide excellent customer service by ensuring prompt and thorough responses for all inbound and outbound communication
• Outstanding interpersonal and time management skills with the ability to multitask and execute in a timely manner
• Professionally aggressive and competitive approach to the selling process
• Balance customer interaction using Microsoft Dynamics CRM
• Run available ticket inventory using SRO Ticketing System
• Other duties as assigned by the Inside Sales Manager

What You’ll Bring

• Bachelor’s degree preferred
• Positive, solutions‑oriented mindset and willingness to learn
• Availability to work nights, weekends, and holidays as dictated by games and the NBA and NFL schedules
• Attend 75% of both Pelicans & Saints Home games to ensure phenomenal customer service to all clients and fans
• Must have solid knowledge of the NBA, statistics and basketball terminology in order to effectively perform duties
• Possess an exceptional work ethic, a strong desire to succeed, and a professional demeanor
• Strong written, verbal, and interpersonal communication skills
• Attention to detail and accuracy in work
• Basic proficiency with Microsoft Office or relevant software
• Ability to learn new tools and systems quickly
• Enthusiastic team player who enjoys working with others to achieve shared goals
• Time management and ability to meet deadlines

All Candidates Should Have

• Commitment to community and a people‑first mindset
• Strong teamwork and collaboration skills
• Ability to celebrate individuality and value diverse perspectives
• High integrity and a proactive, solutions‑oriented “winning” mindset
• Flexibility to work nights, weekends, and holidays as dictated by games and the NFL and NBA schedules
• Must live in, or be willing to relocate to, New Orleans or the surrounding areas

What We Offer

• Medical Insurance Options
• 401K Program with Company Contribution
• Paid Holidays
• Wellness Program and Gym Membership
• Relocation Reimbursement if applicable

The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti‑discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case‑by‑case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.