Inside Sales Associate

Davita Inc.; Lake Forest (IL); Hybrid; Full time

Job summary

A leading company is seeking an Inside Sales Associate who will engage with customers to drive sales and maximize revenue. This role includes a comprehensive training program, hybrid work options, and a focus on building relationships within a book of business to meet sales goals and objectives.

Benefits

Medical, dental, vision, and life insurance

Paid time off (PTO) and company holidays

401(k) plan with company contribution

Employee discounts

Parental leave

Safety shoes provided

Qualifications

• High school diploma or equivalent required.
• Comfortable working with customers over phone.
• Experience with CRM software is a plus.

Responsibilities

• Achieve sales goals by maximizing customer engagement.
• Manage a book of business and build customer relationships.
• Source new sales opportunities through phone and email outreach.

Skills

Customer Relationship Management

Sales Techniques

Communication Skills

Education

High school diploma or equivalent

College degree preferred

Tools

Salesforce

Job description

Work Location Type:[[ 100 Grainger Parkway, Lake Forest, IL 60045

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation:

This position is hourly, and the starting pay rate is $22/hour plus commission

Rewards and Benefits:

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:

As an Inside Sales Associate, you'll participate in a 4-week paid training program, where you will learn essential selling skills, designed to set you up for success. Upon graduation from our Academy training program, you may begin our hybrid work schedule, permitting two remote workdays per week, and you will be presented your own book of business, consisting of 100 or more mid-size customer accounts, all associated with 1-2 specific industries. This will allow you to build a knowledge base on the products, services and solutions commonly purchased by companies in your assigned industries. Led by a Manager of Inside Sales and expected to report to and meet performance expectations for daily outbound calls and monthly sales goals.

You will work in a team-oriented sales-center environment, to establish, cultivate and build relationships with Grainger customers. Your focus will be to grow revenue on a book of business through strategic sales opportunities using Grainger's essential selling skills, exceptional services, vast product line, and valuable technology tools. The more sales growth, the more earning potential as this role has uncapped commissions! The Grainger sales teams pride themselves on representing Grainger's principles, and sharing best practices through collaborate and frequent sales contests, team huddles, and regular coaching sessions.

You Will:

• Achieve your sales goal by maximizing customer time and your own.
• Manage a book of business and build customer relationships to better understand their needs. and remain responsive to changing customer goals.
• Source and prioritize new sales opportunities through outbound phone calls and email.
• Adapt your communication approach by customer to best find solutions and solve their challenges.
• Meet monthly performance metrics and demonstrate perseverance to overcome customer concerns and close sales opportunities.

You Have:

• High school diploma or equivalent (college degree preferred)
• Comfort spending 50% or more of the day working with customers over the phone.
• Experience with a customer relationship management software, such as Salesforce, is a plus.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.