Inside Sales Associate

Walrath Recruiting, Inc.; City of Schenectady (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

PTO

401K

Job summary

Walrath Recruiting, Inc. is seeking an Inside Sales Associate to join a full-time, permanent team in New York. This role focuses on responding to customer inquiries, presenting solutions, and building durable client relationships with cross-functional support from engineering.

You will manage CRM records, develop proposals, and coordinate with service teams to ensure technical fit. A 2+ year background in technical sales is preferred, with PTO and 401K benefits mentioned.

Qualifications

• 2+ years in technical sales, preferably in HVAC or related mechanical systems.
• Familiarity with mechanical components (burners, controls, pumps) is preferred.
• Proficient in the Microsoft suite and CRM software.
• Experience with B2B or industrial sales is a plus.
• Understanding of schematics, blueprints, and other technical documents.

Responsibilities

• Respond to customer inquiries via phone, email, and digital channels, providing technical support and product recommendations.
• Develop and present comprehensive sales proposals, negotiate contract terms, and foster lasting client relationships.
• Collaborate with engineering and service teams to ensure proposed solutions meet technical requirements.
• Maintain accurate records in CRM software.
• Provide post-sale support to ensure customer satisfaction.

Skills

Technical sales

Customer service

CRM proficiency

B2B sales

Schematic understanding

Tools

CRM software

Microsoft Office

Job description

Our client is currently seeking an Inside Sales Associate to join their team. This is a full-time, permanent position.

Responsibilities Include:

• Respond to customer inquiries via phone, email, and digital channels, providing technical support and product recommendations.
• Develop and present comprehensive sales proposals, negotiate contract terms, and foster lasting client relationships.
• Collaborate with engineering and service teams to ensure proposed solutions meet technical requirements.
• Maintain accurate records in CRM software.
• Provide post-sale support to ensure customer satisfaction.

Qualifications:

• 2+ years in technical sales, preferably in HVAC or related mechanical systems.
• Familiarity with mechanical components (e.g., burners, controls, pumps) is preferred.
• Must be proficient in the Microsoft suite and CRM software.
• Experience with B2B or industrial sales is a plus.
• Understanding of schematics, blueprints, and other technical documents.
• M -F 8-5
• In-Person
• PTO
• 401K

The specific salary/pay rate offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s experience, education, and work location.