Inside Sales and Scheduling Rep

Ace Handyman Services; Lakewood (CO); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Competitive earnings

Incentive Bonus

Health Insurance

Dental and vision

Life Insurance

Disability Insurance

401(k) Matching

Paid Time Off

Advancement opportunities

Job summary

Ace Handyman Services in Lakewood, Colorado, is seeking an Inside Sales and Scheduling Position to manage customer interactions and sales processes. The role includes responding to sales calls, creating job schedules, and maintaining communication with customers to ensure satisfaction.

Ideal candidates will have a proven sales track record and excellent organizational skills. Compensation ranges from $22.00 to $26.00 per hour, with benefits including health insurance and 401(k) matching opportunities.

Qualifications

• Proven track record of success in sales and customer service.
• Quick thinker, organized and superb multi-tasking skills.
• Valid driver's license and reliable transportation.

Responsibilities

• Professionally respond to incoming sales calls and follow up with online leads.
• Offer accurate job estimates and close the sale over the phone.
• Create and maintain the handyman job schedule.

Skills

Sales skills

Customer service skills

Communication skills

Organizational skills

Multi-tasking skills

Tools

Microsoft Office

Service Titan

Job description

Inside Sales and Scheduling Position

Ace Handyman Services of Denver (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.

Benefits

• Competitive earnings
• Incentive Bonus
• Health Insurance
• Dental and vision
• Life Insurance
• Disability Insurance
• 401(k) Matching
• Paid Time Off
• Advancement opportunities

Key Responsibilities

• Professionally respond to incoming sales calls and follow up with online leads
• Offer accurate job estimates and close the sale over the phone
• Create and maintain the handyman job schedule
• Adjust the schedule as needed
• Conduct follow up calls with customers
• Accurately enter information into our CRM and sales software
• Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
• Work towards and achieve individual and team sales goals

Basic Qualifications and Experience

• Proven track record of success in sales and customer service
• Quick thinker, organized and superb multi-tasking skills
• Excellent communication and interpersonal skills
• Self-motivated with a great attitude and ability to accurately communicate and close services on the phone
• Proficient in Microsoft Office, Teams and multiple software platforms
• Dispatching skills; Service Titan experience a plus
• Valid driver's license and reliable transportation

Compensation: $22.00 - $26.00 per hour