Inside Sales & Admin Assistant - Building Materials

The Brick Company; Baton Rouge (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Employee training and professional dev

Opportunities for advancement

Job summary

The Brick Company is seeking a motivated Inside Sales Representative / Administrative Assistant to join our Sales & Administration team. This role blends customer service, inside sales, and administrative support to help drive sales and keep day-to-day office operations running smoothly.

The ideal candidate will enjoy building relationships with contractors, builders, architects, designers, and homeowners, provide product knowledge, prepare quotations, process orders, and support the sales team

Qualifications

• 2–5 years in inside sales or admin support
• Experience in building materials/wholesale preferred
• Excellent customer service and communication skills

Responsibilities

• Greet customers by phone, email, and in person, providing professional and friendly customer service.
• Assist contractors, builders, architects, designers, and homeowners with selecting brick, block, stone, pavers, hardscape products, masonry accessories, and other building materials.
• Prepare accurate quotations, bids, and sales orders as directed by the sales team and management.
• Process customer orders from initial inquiry through delivery and invoicing.
• Coordinate product availability with purchasing, inventory, and yard personnel.
• Recommend complementary products and identify opportunities to increase sales.
• Develop and maintain strong customer relationships through timely follow-up and exceptional service.
• Resolve customer concerns regarding orders, deliveries, and product availability.
• Maintain current knowledge of products, manufacturers, pricing, and industry trends.

Skills

Inside sales

Customer service

Administrative support

Microsoft Office

ERP/CRM experience

Communication skills

Data entry

Tools

Acumatica

Epicor

Sage

QuickBooks

Job description

The Brick Company is seeking a motivated Inside Sales Representative / Administrative Assistant to join our Sales & Administration team. This role blends customer service, inside sales, and administrative support to help drive sales and keep day-to-day office operations running smoothly.

The ideal candidate will enjoy building relationships with contractors, builders, architects, designers, and homeowners, provide product knowledge, prepare quotations, process orders, and support the sales team