Inside Sales / Admin Assistant

FASTSIGNS Parker/Castle Rock; Charlotte (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Signing bonus

401(k) matching

Opportunity for advancement

Paid time off

Training & development

Job summary

FASTSIGNS Charlotte is hiring an Inside Sales Representative to guide customers from initial contact to delivered sign, in a fast-paced retail environment. You will greet prospects, present solutions, and manage orders through production and installation.

The role emphasizes high energy, strong communication, and the ability to learn new products and processes. Competitive hourly pay with a clear path for advancement and benefits.

Qualifications

• High-energy, outgoing, reliable with a strong sense of urgency.
• Strong listener and organizer; clear written and verbal communication.
• Comfortable learning new products, software, and a structured sales process.
• Prior sales, retail, or customer-facing experience preferred.
• Graphic design experience is a plus, not required.

Responsibilities

• Greet and consult with walk-in, phone, and internet prospects in a clean, professional retail center.
• Develop and present product and solution recommendations using the FASTSIGNS sales process.
• Build estimates and orders in our point-of-sale system; coordinate production, pickup, delivery, and installation.
• Manage pre-order collections and basic AR follow-up on your accounts.
• Support marketing activities (database outreach, mailings) and routine administrative tasks.
• Build long-term relationships with repeat and referral customers.

Skills

High energy

Strong listener

Clear communication

Customer service

Job description

Replies within 24 hours

Benefits

• Health insurance
• Signing bonus
• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development

We will pay a $500 signing bonus to new employees following the successful completion of your 90-day Orientation and Training employment period.

Inside Sales Representative — FASTSIGNS Charlotte / South Charlotte

Are you energized by helping people solve problems? Looking for a sales role with structure, training, and real variety — where every project is different?

FASTSIGNS is hiring an Inside Sales Representative to be the first point of contact for walk-in, phone, and online inquiries. You'll guide customers from initial conversation to delivered sign, turning first-time buyers into long-term clients.

What You'll Do

• Greet and consult with walk-in, phone, and internet prospects in a clean, professional retail center
• Develop and present product and solution recommendations using the FASTSIGNS sales process
• Build estimates and orders in our point-of-sale system; coordinate production, pickup, delivery, and installation
• Manage pre-order collections and basic AR follow-up on your accounts
• Support marketing activities (database outreach, mailings) and routine administrative tasks
• Build long-term relationships with repeat and referral customers

What We're Looking For

• High-energy, outgoing, reliable, with a strong sense of urgency
• Strong listener and organizer; clear written and verbal communication
• Comfortable learning new products, software, and a structured sales process
• Prior sales, retail, or customer-facing experience preferred
• Graphic design experience is a plus, not required

What We Offer

• Competitive hourly pay
• Monday–Friday schedule; weekends and major holidays off
• Paid holidays and paid vacation
• Optional medical benefits
• 401(k) with company match
• Industry-leading formal and on-the-job training (introductory, intermediate, advanced)
• A clear path to grow your product knowledge, sales skills, and earnings

About FASTSIGNS Charlotte:

We design, produce, and install signs, graphics, and visual communications for businesses across the region — from simple banners to large-scale wayfinding and vehicle wraps. No two projects are the same. If you want a role where you're constantly learning and your work shows up all over the community, this is it.

FASTSIGNS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Compensation: $18.00 - $20.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.