Inside Sales Account Representative

Golden Star Technology Inc (GST); Cerritos (CA); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental & vision insurance

401(k) plan

Paid vacation

Additional company perks

Job summary

Golden Star Technology, Inc. (GST) in Cerritos, CA is seeking an Inside Sales Representative to support customers and drive sales operations.

You will prepare quotes, process POs, and maintain ERP/CRM data while coordinating with Account Managers, vendors, and internal teams to ensure timely order fulfillment. The ideal candidate has 3–5 years in related roles, strong communication, and a customer-focused mindset.

Qualifications

• 3–5 years in Inside Sales, Sales Support, Account Management or Customer Service.
• Experience preparing quotes, RFQs, proposals and processing POs.
• Strong customer relationships, negotiation and account support skills.
• Proficient with Microsoft Excel and ERP/CRM systems.
• Excellent written and verbal communication; highly organized.

Responsibilities

• Prepare customer quotes, proposals, pricing requests and RFQs.
• Process purchase orders and support timely order fulfillment.
• Follow up on quotes, open orders and customer inquiries.
• Coordinate with customers, vendors, distributors, and internal teams.
• Track order status, delivery schedules, backlog reports and open orders.
• Support Account Managers and Field Sales reps with sales activities.
• Maintain strong relationships through proactive communication.
• Identify upsell, cross-sell and account-growth opportunities.
• Assist with product sourcing, procurement and vendor communications.
• Maintain accurate data within ERP, CRM and sales management systems.
• Resolve customer issues while delivering high customer satisfaction.

Skills

Inside sales

Sales support

Account management

Customer service

Quote & RFQ preparation

ERP/CRM proficiency

Microsoft Excel

Communication

Organization

Negotiation

Education

Bachelor-level education expected

Tools

ERP systems

CRM systems

Job description

Inside Sales Representative

Golden Star Technology (GST) is seeking a motivated, detail-oriented Inside Sales Representative to join our team in Cerritos, CA. This role is ideal for a customer-focused sales professional with experience in inside sales, sales support, account management, quoting, order processing, and customer relationship management.

Golden Star Technology, Inc. (GST) - Cerritos, CA

Position Summary

As an Inside Sales Representative, you will play a key role in supporting customers and driving sales operations. Working closely with Account Managers, customers, vendors, and internal teams, you will help facilitate the quote-to-order process, ensure timely order fulfillment, and deliver a seamless customer experience. Success in this role requires strong communication skills, attention to detail, and the ability to manage multiple priorities with accuracy and professionalism.

Key Responsibilities

• Prepare customer quotes, proposals, pricing requests, and RFQs


• Process purchase orders and support timely order fulfillment


• Follow up on quotes, open orders, and customer inquiries


• Coordinate with customers, vendors, distributors, and internal teams to meet requirements


• Track order status, delivery schedules, backlog reports, and open orders


• Support Account Managers and Field Sales Representatives with sales activities


• Maintain strong customer relationships through proactive communication and follow-up


• Identify opportunities for upselling, cross-selling, and account growth


• Assist with product sourcing, procurement activities, and vendor communications


• Maintain accurate data within ERP, CRM, and sales management systems


• Resolve customer issues while ensuring a high level of customer satisfaction

Qualifications & Skills

• 3-5 years of Inside Sales, Sales Support, Account Management, or Customer Service experience


• Experience preparing customer quotes, RFQs, proposals, and processing purchase orders


• Strong customer relationship, negotiation, and account support skills


• Proficiency with Microsoft Excel and ERP/CRM systems


• Excellent written and verbal communication skills


• Highly organized with strong attention to detail and the ability to manage multiple priorities


• Self-motivated problem solver with a customer-focused mindset


• Experience in technology sales, IT solutions, distribution, manufacturing, or related B2B environments preferred


• Experience with IT hardware, networking, cloud, cybersecurity, managed services, or AV solutions is a plus


• Military, government, or federal contracting experience is a plus

Compensation & Benefits

GST offers a comprehensive package designed to support your well-being and long-term success:

• Competitive salary


• Medical, dental & vision insurance


• 401(k) plan


• Paid vacation


• Additional company perks and employee programs

About Golden Star Technology (GST)

Founded in 1985 and headquartered in Cerritos, CA, Golden Star Technology (GST) is a leading provider of IT and AV solutions, serving businesses, enterprise organizations, educational institutions, and government agencies nationwide. Through strategic partnerships with industry-leading technology manufacturers, GST delivers innovative solutions, customized services, and exceptional customer support.

Recognized by the Los Angeles Business Journal as one of LA's Best Places to Work for seven consecutive years, GST has also earned numerous industry awards and accolades for excellence, growth, innovation, and customer service. Our culture is rooted in teamwork, integrity, accountability, and professional growth.

Learn more at: www.gstinc.com