Inside Sales Account Representative

Tyndale House Publishers, Inc.; Carol Stream (IL); On-site; USD 57,000 - 67,000; Full time

Job summary

Tyndale House Publishers in the United States seeks an Inside Sales Account Representative to grow sales across assigned accounts through remote selling and support National and Territory Managers on larger accounts. You will build new business at trade shows, expand backlists, and promote new titles via remote calls and CRM campaigns.

Strong relationship skills and knowledge of CRM systems are essential. A college degree is required; Spanish is a plus; travel about 5% and alignment with our

Qualifications

• College degree required; sales experience a plus.
• Spanish language fluency a plus.
• Proficiency in Microsoft Office and a CRM (HubSpot).
• Ability to learn ERP (JDE) and Edelweiss/Datalink tools.

Responsibilities

• Develop new business across market channels through independent prospecting and trade shows.
• Grow assigned accounts into larger, sustained business and support National/Territory Managers on larger accounts.
• Increase sales of new Tyndale titles via remote sales calls and CRM campaigns.
• Grow Tyndale backlist distribution and deepen product knowledge across title lines.
• Build expertise in promotional sales programs and train buyers with product and program information.
• Maintain CRM data integrity and prepare account presentations using Edelweiss and Datalink.
• Keep management informed of territory needs and follow discount policies.

Skills

Sales experience

Spanish language fluency

CRM (HubSpot)

Microsoft Office

ERP knowledge (JDE)

Education

College degree

Tools

Edelweiss

Datalink

Job description

For more than 60 years, Tyndale has helped readers discover the life-giving truths of God’s Word. Today we’re one of the largest independently owned Christian publishers in the world. Though our business has grown, our mission remains the same: to open God’s Word to as many as possible in language they can relate to and understand.

The Inside Sales Account Representative grows Tyndale's sales revenue across assigned accounts through remote selling. The role builds existing smaller and mid-size accounts into larger, sustained business and develops new business opportunities across market channels, while supporting the National Account Managers and Territory Managers on larger National Accounts. Together these efforts expand Tyndale's account base and advance overall sales goals.

What You’ll Do

Sales & Account Growth

• Develop new business across market channels — independently prospecting, opening, and establishing new accounts, and representing Tyndale at trade shows as needed to generate new opportunities.
• Grow assigned accounts and own their sales results — building existing smaller and mid-size accounts into larger, sustained business, and supporting the National Account Managers and Territory Managers on larger National Accounts.
• Grow sales of new Tyndale titles to meet or exceed sales goals — presenting through remote sales calls and CRM campaigns across release cycles, participating in new-product presentation meetings, and preparing seasonal catalogs, suggested buy quantities, and author-signing opportunities.
• Grow Tyndale backlist distribution and sales across assigned accounts, building deep product knowledge across Tyndale's title lines to identify and convert backlist opportunities.
• Build expertise and manage Tyndale's promotional sales programs, equipping buyers with the product and program information needed to act on them.

Market Insight & Account Enablement

• Deliver quantifiable feedback on sales potential and content strength to publishing staff, facilitating data-driven product and sales decisions.
• Equip and train customer account staff to sell Tyndale products effectively — recommending online staff training, promoting Tyndale's Bible product training and New Living Translation (NLT) messaging, and delivering periodic account training on Tyndale's product lines.

Sales Administration

• Maintain CRM (HubSpot) data integrity and hygiene — logging each sales call, journaling account notes, and setting next-step follow-up plans — so account records stay accurate and current.
• Prepare account product presentations using Tyndale's digital catalog and title-presentation tools (Edelweiss, Datalink).
• Keep management informed of territory needs and respond promptly to customer and internal requests, operating within Tyndale's terms and discount policies.

Skills & Competencies

• Self-starter who manages time effectively across varied responsibilities and takes initiative to locate and close sales opportunities.
• Builds effective working relationships with trade customers and with Tyndale personnel across departments.
• Communicates clearly and effectively- by phone, Zoom, and email
• Brings creativity and initiative to remote selling approaches.
• Motivated to build and grow a career in sales.

Qualifications & Experience

• College degree required; sales experience a plus
• Spanish language fluency a plus.
• General technical aptitude, with proficiency in Microsoft Office and a CRM (preferably HubSpot), and the ability to learn Tyndale's systems, including the ERP system (JDE) and digital catalog and title-presentation tools (Edelweiss).
• Ability to travel approximately 5%, with travel expenses managed within company policy.
• Personal alignment with and adherence to the Bible as God’s Word, and agreement with our Statement of Faith

Tyndale has been repeatedly certified as a Best Christian Workplace. Learn more about us and what we believe at www.tyndale.com/our-mission.

The hiring range for this position is $57,000 to $67,000 annually. Actual offers will take into consideration the candidate’s education, experience, industry knowledge, technical skills, and other relevant factors.

A summary of Tyndale’s comprehensive benefits is: https://www.tyndale.com/careers/.