Inside Sales Account Manager

Hyperion Materials & Technologies Inc.; Dublin, Northern (OH, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Hyperion Materials & Technologies Inc. is seeking an Inside Sales Account Manager for a remote U.S.-based role. The position drives revenue by prospecting new customers within the region and expanding sales among existing accounts, with regional coverage requiring Mountain, Pacific, or Central time zones.

You will manage ~150 accounts, collaborate on pricing and terms, and ensure timely payments while maintaining CRM data. English fluency is required; Spanish preferred.

Qualifications

• High school diploma required; 2-year degree preferred.
• 4–6 years in technical sales in a manufacturing B2B environment.
• Fluent in English; Spanish preferred.

Responsibilities

• Manage relationships with approximately 150 existing and potential Hyperion customers; drive revenue.
• Analyze prior product sales and develop a sales strategy with sales manager.
• Develop product knowledge and respond to customer questions.
• Collaborate with segment manager on pricing and terms; close sales and follow up on payments.
• Ensure customers pay in a timely manner and perform CRM updates.

Skills

Customer communication

CRM experience

Multitasking

Proactive

Time management

Education

High school diploma

2-year degree preferred

Tools

Microsoft Dynamics

Microsoft Office

Job description

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The Inside Sales Account Manager drives revenue and profitability by prospecting new customers within the region and expanding sales among existing accounts. This is a remote U.S.-based position. To support regional customer coverage and collaboration, applicants must be located in the Mountain, Pacific, or Central time zones.

Essential Duties and Responsibilities

• Manage relationships with approximately 150 existing and potential Hyperion customers. Contacts customers via email and phone call to drive sales. Identify opportunities to grow revenue and profitability.
• Analyzes prior product sales to customers and identifies opportunities. Collaborate with sales manager to develop a sales strategy.
• Develop product knowledge to share with customers and respond to their questions.
• Collaborates with segment manager on pricing, and terms. Closes the sale and follow up on payments.
• Ensure customers pay in a timely manner. Make follow-up calls regarding payments.
• Develops pre-call planners, writes summary reports and enters in CRM. Utilizes CRM for customer communication and follow up.
• Serves as liaison between customer and field sales reps. Coordinates onsite visits or consultations with field sales when needed.
• Collaborate with customer service to ensure customer orders have been entered. Responds to concerns raised by customers about delivery times and invoicing.
• Follows up with customers and escalates issues internally as needed.
• Follow up with customers to ensure their satisfaction with Hyperion products and services.
• Attend sales meetings to understand company strategies and provide insight.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Work Experience

• High school diploma required; 2-year degree preferred
• Ability to speak English and Spanish fluently preferred
• 4-6 years of experience in technical sales in a manufacturing business to business environment
• Or equivalent combination of education and experience

Technical Skills/Physical Requirements

• Experience in Microsoft Dynamics or similar system a plus
• Ability to navigate a complex organization and execute across multiple functions
• Self-Starter and highly motivated
• Strong communication (written and verbal), interpersonal, and organizational skills
• Experience with CRM and industrial business-to-business products
• Proven professionalism with the ability to use discretion and sound business judgment
• Proficiency with Microsoft Office: Outlook, Word, PowerPoint and Excel
• High attention to detail required
• Ability to work in a fast-paced environment
• Travel - 4 times per year for internal meetings

In July 2018, we began an exciting transformation to become an independent company under the ownership of KKR, a leading global investment firm based in the United States that builds stronger companies through employee engagement.

We believe an actively engaged workforce - with people acting and being treated like owners - produces a better company for all. So, in February 2019, we introduced the Hyperion Ownership Participation Program, which empowers our employees by allowing them to share in the value we create together.

If you are currently a Hyperion employee, please log into SuccessFactors to access our internal career center.

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin