Enterprise Account Manager
Socket.dev
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Benefits offered by this job
Job summary
Socket.dev is seeking an Enterprise Account Manager in the United States to drive strategic account plans and growth within enterprise clients. You will align solutions with client objectives, collaborate with internal teams, and lead negotiations to secure favorable terms.
Responsibilities include building stakeholder relationships, identifying upsell opportunities, and coordinating cross-functional delivery to improve win rates and client satisfaction.
Qualifications
- Requires a four-year or graduate degree in sales, marketing, business, or related field.
- Typically 4–7 years of experience in CRM/account management or related areas; advanced degree with 3–5 years acceptable.
Responsibilities
- Develops and executes strategic account plans aligned with client objectives and offerings.
- Builds strong relationships with key stakeholders and understands client challenges to provide strategic insights.
- Identifies upsell, cross-sell, and expansion opportunities within accounts.
- Collaborates with internal teams to tailor solutions for client needs.
- Leverages partners to improve win rates and delivery of selective deals.
- Leads contract negotiations and renewals to ensure favorable terms.
- Provides client feedback to improve products, services, and processes.
- Prepares reports and presentations for stakeholders and clients.
Skills
Education
Job description
This role is responsible for developing and executing strategic account plans to deliver solutions aligning with both client objectives and the organization's offerings. The role collaborates with internal teams to identify opportunities for business growth within existing enterprise accounts through upselling and cross-selling. The role engages with sales specialists and partners to enhance the organization's capabilities and improve deal success.
- Develops and executes comprehensive account plans that align with the client's objectives and the organization's offerings.
- Builds and nurtures strong relationships with key stakeholders at the client's organization and understands the client's objectives and challenges to provide strategic insights and solutions.
- Identifies opportunities for upselling, cross-selling, and expanding the scope of services provided to the client.
- Collaborates with internal teams to create tailored solutions that address the client's unique needs and challenges.
- Engages with sales specialists and partners to leverage the organization’s capabilities and improve win rates and delivery of selective deals.
- Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
- Provides feedback to internal teams based on client interactions to improve products, services, and processes.
- Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc.
- Stays updated on industry trends, competitive landscape, and emerging technologies that could impact the client's business.
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.
NA
- Account Management
- Business Development
- Business Planning
- Business To Business
- Cross-Selling
- Customer Relationship Management
- Finance
- Market Share
- Marketing
- Merchandising
- Product Knowledge
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Strategy
- Sales Territory Management
- Salesforce
- Selling Techniques
- Upselling
- Value Propositions
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
- Responds to moderately complex issues within established guidelines.
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
The on-target earnings (OTE) range for this role is $147,300 to $182,970 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/])
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Sales
Full time
No shift premium (United States of America)
50%
No
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal”
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