Enterprise Account Manager

Hewlett Packard Enterprise; Northern (KY); Hybrid; USD 195,000 - 243,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Generous time off

Parental leave (4–12 weeks)

Holidays (13)

Flexible paid vacation and sick leave

Job summary

Hewlett Packard Enterprise is seeking an Enterprise Account Manager to develop and execute strategic account plans that align with client objectives and the company’s offerings. You will collaborate with internal teams to identify opportunities for growth and drive upselling and cross-selling within large enterprise accounts.

You will lead contract negotiations, assist with pricing discussions, and manage renewals to secure favorable terms for clients and HPE.

Qualifications

• Four-year or graduate degree in a relevant field or commensurate work experience.
• Typically 4–7 years of work experience in account management or related field.
• Experience in customer relationship management and business development.

Responsibilities

• Develops and executes strategic account plans aligned with client objectives and offerings.
• Identifies upsell/cross-sell opportunities and expands services with clients.
• Collaborates with internal teams to tailor solutions for client needs.
• Engages with sales specialists and partners to improve win rates and deals.
• Leads contract negotiations, pricing discussions, and renewals.
• Provides feedback to improve products, services, and processes.
• Prepares reports and presentations for stakeholders and clients.

Skills

Account Management

Business Development

Sales Strategy

Sales Process

Cross-Selling

Customer Relationship Management

Finance

Market Share

Product Knowledge

Sales Management

Sales Prospecting

Upselling

Value Propositions

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration

Tools

Salesforce

Job description

Enterprise Account Manager Description - Job Summary

This role is responsible for developing and executing strategic account plans to deliver solutions aligning with both client objectives and the organization’s offerings. The role collaborates with internal teams to identify opportunities for business growth within existing enterprise accounts through upselling and cross‑selling. The role engages with sales specialists and partners to enhance the organization’s capabilities and improve deal success.

Responsibilities

• Develops and executes comprehensive account plans that align with the client's objectives and the organization's offerings.
• Builds and nurtures strong relationships with key stakeholders at the client's organization and understands the client's objectives and challenges to provide strategic insights and solutions.
• Identifies opportunities for upselling, cross‑selling, and expanding the scope of services provided to the client.
• Collaborates with internal teams to create tailored solutions that address the client's unique needs and challenges.
• Engages with sales specialists and partners to leverage the organization’s capabilities and improve win rates and delivery of selective deals.
• Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
• Provides feedback to internal teams based on client interactions to improve products, services, and processes.
• Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc.
• Stays updated on industry trends, competitive landscape, and emerging technologies that could impact the client's business.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

NA

Knowledge & Skills

• Account Management
• Business Development
• Business Planning
• Business To Business
• Cross-Selling
• Customer Relationship Management
• Finance
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Upselling
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Salary

The on-target earnings (OTE) range for this role is $195,450 to $243,450 USD annually with a 60%/40% (salary/incentive) mix. There are additional opportunities for pay in the form of bonuses and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview [https://hpbenefits.ce.alight.com/])

Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No

Equal Opportunity Employer (EEO)

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