Inside Sales Account Manager

School Outfitters; Cincinnati (OH); On-site; USD 80,000 - 160,000; Full time

Benefits offered by this job

ESOP

Competitive base + commission

Job summary

School Outfitters in the United States is seeking an Account Manager who will serve as a conversion engine, turning inquiry into revenue. You will own opportunities from initial contact to order, working to improve quote-to-order conversion while delivering exceptional customer service.

Ideal candidates have a Bachelor's degree, 3+ years in sales, and a proven ability to manage many opportunities, build relationships, and close deals. This on-site role offers an ESOP and competitive compensation.

Qualifications

• Bachelor's degree preferred.
• 3+ years of sales experience with revenue goals.
• Proven ability to manage a high volume of sales opportunities.
• Strong consultative selling, discovery, negotiation, objection handling, and closing.
• Proven ability to build and retain customer relationships.
• Strong sense of urgency and accountability for results.
• Excellent verbal and written communication, organization, prioritization.
• Ability to analyze performance and adjust sales activity.
• Experience with AI solutions preferred.

Responsibilities

• Own annual sales goal of $8 million+ and drive revenue.
• Turn inbound demand into sales; manage leads from multiple sources.
• Own opportunities from engagement through order placement.
• Increase quote-to-order and close rates.
• Build strong, lasting customer relationships; educate on School Outfitters products and solutions.

Skills

Sales

Account management

Relationship building

Consultative selling

Forecasting

Negotiation

Closing

Time management

Education

Bachelor's degree

Job description

School Outfitters | ESOP | No Weekends or Holidays | On-site Work Environment

Build a Career Where You Make an Impact Every Day

Why This Role Matters

Are you a sales professional who takes ownership of results and knows how to turn customer interest into revenue? Do you thrive on building relationships, uncovering opportunities, following through, and closing business? Are you motivated by ambitious sales goals and energized by finding ways to improve conversion and grow customer relationships?

We're looking for a high-performing Account Manager who will serve as a critical conversion engine for School Outfitters.

This role is ideal for someone who combines strong consultative selling skills with urgency, persistence, organization, and a genuine commitment to the customer. Success means more than answering an inquiry or creating a quote—it means owning the opportunity through the buying process and driving it toward an order.

What You’ll Own

Revenue and Sales Performance

• Own an annual individual sales goal of $8 million or more and consistently work toward achieving or exceeding revenue expectations.
• Turn inbound customer demand into completed sales by actively managing leads from phone calls, online forms, quote requests, email inquiries, marketing activities, existing customers, and other assigned sources.
• Take ownership of opportunities from initial engagement through order placement, improving quote-to-order conversion and overall close rates.
• Confidently ask for the order, create appropriate urgency, and identify opportunities to increase value through products, services, installation, delivery, contracts, and other School Outfitters solutions.

Consultative Selling and Opportunity Development

• Conduct effective discovery conversations to understand customer needs, project requirements, budgets, timelines, decision-making processes, and purchasing objectives.
• Recommend solutions that align with customer requirements, address barriers to purchase, and provide value beyond the initial inquiry.
• Maintain consistent, purposeful follow-up until the opportunity is won, lost, or appropriately dispositioned.
• Prioritize sales activity based on opportunity value, customer intent, likelihood to purchase, timing, and revenue potential.

Customer Retention and Relationship Growth

• Build strong, lasting customer relationships that encourage repeat business and long-term loyalty to School Outfitters.
• Develop an understanding of customer organizations, purchasing patterns, priorities, and future needs.
• Reconnect with previous customers, expand existing relationships, and position School Outfitters as a trusted resource.
• Educate customers on School Outfitters products, services, capabilities, contracts, and solutions to uncover future opportunities.

How You’ll Make an Impact

• Generate $8 million or more in annual sales revenue.
• Improve quote-to-order, lead-to-order, and lead-to-quote conversion.
• Increase customer retention, repeat business, and long-term relationship growth.
• Create momentum by taking ownership, following through, asking for the business, and finding additional opportunities.
• Strengthen the overall customer experience while converting demand into revenue.

What We’re Looking For

• Bachelor's degree preferred.
• At least 3 years of sales experience with demonstrated success achieving or exceeding individual revenue goals.
• Proven ability to manage a high volume of sales opportunities and convert customer interest into revenue.
• Strong consultative selling, discovery, negotiation, objection-handling, and closing skills.
• Demonstrated ability to build and retain customer relationships.
• Strong sense of urgency and personal accountability for results.
• Excellent verbal and written communication skills, along with strong organization, prioritization, and time-management skills.
• Ability to analyze performance and adjust sales activity to improve results.Ability to thrive in a fast-paced, goal-oriented, customer-focused sales environment.
• Experience with AI solutions preferred.

Schedule

• Monday-Friday, 9:00am to 6;00pm

What You’ll Gain

• Direct ownership of a significant individual sales goal and measurable revenue outcomes.
• The opportunity to convert customer demand into meaningful, long-term customer relationships.
• Exposure to a wide range of customer projects, products, services, contracts, and business solutions.
• A position where initiative, follow-through, and results are visible and rewarded.

About Us

At School Outfitters, we help educators create engaging learning environments that support student success. As a leading national supplier of educational furniture and equipment, we combine eCommerce, design expertise, and customer service to deliver meaningful outcomes for schools and communities.

We are a 100% employee-owned company, and we believe our people, systems, and culture are what differentiate us.

Our team is driven by a shared mindset: Believe in people, enjoy the journey, relentlessly search for better, play to win, and Live the Golden Rule.

If you’re looking for a role where your leadership directly impacts growth, customers, and long-term value—you’ll find it here.

Compensation, Benefits & Work Environment

• Competitive base + commission and bonus opportunities
• Employee Stock Ownership Plan (ESOP)

School Outfitters is an equal opportunity employer. EEO – Disabled / Veterans.