Account Manager - Michigan (Remote Opportunity)

S&S Activewear; Lansing (MI); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) plan

Discounts on brand-name apparel

Growth opportunities

Regular employee events

Job summary

S&S Activewear is seeking an Account Manager to partner with Outside Sales, manage a Michigan territory, and grow multi-channel customer relationships.

The role emphasizes strategic engagement, product knowledge, and proactive follow-through to drive revenue and customer success.

Qualifications

• Bachelor's Degree preferred; minimum High School Diploma required.
• 1+ years of professional sales/account management experience, preferably in promotional products/apparel.
• Excellent verbal communication and presentation skills.

Responsibilities

• Maintains strategic account engagement with Outside Sales through proactive outreach and structured follow-up.
• Builds relationships across customer organizations from ownership to sales and merchandising teams.
• Partners with Outside Sales to align with customer go-to-market strategies and renewal processes.
• Leverages internal resources (trade marketing, pricing, website solutions) to maximize sales opportunities.
• Drives cross-functional collaboration to meet goals and improve communication.
• Maintains accurate weekly reports, calendar organization, sales funnel tracking, and CRM maintenance.
• Delivers timely product and policy information across multiple channels to accounts.
• Develops strategic pricing structures and quotations for revenue growth.
• Collaborates with Outside Sales to present product solutions and marketing materials.

Skills

Sales experience

Account management

Communication skills

CRM experience

Education

Bachelor's degree

High School Diploma

Tools

CRM software

Job description

WHY JOIN?

Be part of something special – a place where work feels like a community, not just a job. We're a vibrant and innovative crew united by a shared passion for creativity, growth, and collaboration. S&S is expanding, and we want to connect with dedicated individuals to join our team and create a best place to work. Our team is driven by innovation and partnership, where your ideas are heard and celebrated. We're building an inclusive environment that values every voice and fosters a culture of mutual support and respect. If you're ready to dive into a dynamic work environment where every day brings new personal and professional growth opportunities, we’d love to hear from you if you're enthusiastic about being part of a company that values its employees and rewards hard work.

WE OFFER

• At the heart of our success is a culture that cherishes teamwork. We thrive on collaboration and value feedback and innovative thinking.
• Your contributions are integral to our growth. As we expand, so do your career opportunities to develop and advance.
• Ready to upgrade your wardrobe?! As part of S&S, you'll enjoy special discounts on our trendy, high-quality apparel. Stay stylish and save big!
• We prioritize the health and well-being of our team members with an extensive benefits package, including health, dental, and vision coverage, along with retirement planning options.
• We love celebrating you! Regular events are our way of saying 'thank you' for your hard work and dedication. Prepare for some memorable moments of appreciation and fun.
• Experience the best in technology and equipment. We provide cutting-edge resources to make your work life safe and efficient!

About the Role

Account Managers serve as strategic partners to Outside Sales Representatives, fostering growth and development within an assigned regional portfolio of customers through sophisticated multi-channel engagement. They leverage their expertise in phone, email, and digital communications to build meaningful relationships with decision-makers and business owners, while actively identifying and pursuing new revenue opportunities. The ideal candidate combines exceptional interpersonal and presentation skills with strong analytical capabilities, using data-driven insights to uncover business development opportunities and drive strategic growth. As the primary point of contact for territory accounts, Account Managers maintain consistent customer engagement, skillfully converting Outside Sales Representative interactions into tangible business opportunities while independently driving routine sales growth. This role requires a dynamic professional who brings an optimistic mindset, unwavering commitment to customer success, and the ability to transform customer relationships into long‑term partnerships through proactive account management and dedicated follow-through.

SCHEDULE

Monday-Friday (9am - 5pm), Exempt, Full-time

Territory

Territory: Michigan

Remote Opportunity

Remote Opportunity

BENEFITS

We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0–90 days after hire and include Vacation, Personal, Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You’ll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one.

• Vacation
• Personal
• Sick time
• Medical
• Dental
• Vision
• Life Insurance
• Disability coverage
• Flexible Spending Accounts
• 401(k) plan
• discounts on brand‑name apparel
• fun employee events
• meaningful opportunities for growth and advancement

WHAT YOU WILL DO

• Maintains strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, demonstrating excellence in call planning, analysis, presentation, and post-meeting execution
• Builds comprehensive relationships across customer organizations, from ownership to sales, customer service, and merchandising teams, while developing a deep understanding of customer needs, buying patterns, and end-user requirements
• Partners closely with Outside Sales to align with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes
• Leverages internal and external resources effectively, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to maximize sales opportunities
• Cultivates cross-functional relationships throughout the organization to facilitate efficient communication and goal achievement
• Demonstrates exceptional administrative management through precise weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM maintenance
• Provides swift, solution-focused problem resolution with emphasis on rapid response times and professional conflict management
• Utilizes advanced merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities
• Delivers accurate, timely information to focused accounts regarding product details, inventory status, pricing, shipping updates, and company policies through multiple communication channels
• Create strategic pricing structures and quotations designed to drive sustained revenue growth
• Collaborate with Outside Sales to deliver comprehensive product solutions, including new merchandise information, samples, and marketing materials tailored to specific end-user needs
• Excels in dynamic multitasking across various platforms, including phone communication, email management, internal coordination, and implementation of marketing and web-based solutions

WHAT WE’RE LOOKING FOR

• Bachelor's Degree preferred; minimum High School Diploma required
• Proven track record of professional sales/account management experience (1+ years), with promotional products and apparel industry experience highly valued
• Exceptional verbal and