Inside Sales Account Manager

Tuckerman Consulting; Buffalo (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) with company match

Paid time off

Paid holidays

Fast-track growth into management

Job summary

Tuckerman Consulting is seeking an Inside Sales Manager for its Buffalo operation to support quotes, order processing, purchasing, and delivery coordination in a fast-paced construction supply environment.

You'll work with customers, outside sales reps, vendors, and internal teams to ensure accurate pricing, timely deliveries, and high customer satisfaction, with clear advancement toward Assistant Management and branch leadership.

Qualifications

• Experience in inside sales or customer service in building materials or related industry.
• Ability to manage multiple requests in a fast-paced environment.
• Comfortable with pricing, quotes, and order processing.

Responsibilities

• Prepare and generate accurate customer quotes and pricing for building material and construction supply products.
• Negotiate pricing with outside vendors and place purchase orders as required.
• Communicate with customers and internal teams regarding order status, delivery schedules, changes, and product availability.
• Support outside sales representatives with quoting, order coordination, customer follow-up, and day-to-day account needs.
• Assist walk-in customers with product questions, order placement, and small-order fulfillment.
• Work directly with vendors to obtain pricing, product information, availability, and lead times.
• Participate in vendor and manufacturer product training to strengthen product knowledge.
• Help resolve delivery, pricing, product, and service concerns while maintaining strong customer relationships.
• Coordinate effectively with sales, warehouse, purchasing, and delivery personnel to ensure customer commitments are met.
• Develop broad knowledge of branch sales and operations in preparation for future Assistant Management responsibilities.

Skills

Inside sales

Customer service

Building materials

Construction supply

Wholesale distribution

Pricing & quotes

Purchase orders

Order processing

Vendor coordination

Customer relationships

Job description

Building Materials | Construction Supply | Sales Operations

COMPENSATION & BENEFITS

• Base Salary: $55k-$65k, with flexibility for experienced candidates
• Medical, dental, and life insurance
• 401(k) with company match
• Paid time off, sick time, and paid holidays
• Fast-track growth potential into management and broader branch leadership responsibilities

POSITION OVERVIEW

Our client, a leading building materials distributor serving the commercial construction market, is seeking a customer-focused and highly organized Inside Sales Manager to support its Buffalo operation. This is a key sales-support role within a fast-paced, project-driven environment with strong advancement potential for a high-performing individual interested in progressing into Assistant Management and future branch leadership.

You’ll work closely with customers, outside sales representatives, vendors, and internal operations teams to support quoting, order processing, purchasing, delivery coordination, and overall customer satisfaction. The company offers a broad product portfolio supporting commercial construction projects, including acoustical ceiling systems, drywall and steel framing, architectural doors and hardware, insulation, exterior building systems and more.

KEY RESPONSIBILITIES

• Prepare and generate accurate customer quotes and pricing for building material and construction supply products.
• Negotiate pricing with outside vendors and place purchase orders as required.
• Communicate with customers and internal teams regarding order status, delivery schedules, changes, and product availability.
• Support outside sales representatives with quoting, order coordination, customer follow-up, and day-to-day account needs.
• Assist walk-in customers with product questions, order placement, and small-order fulfillment.
• Work directly with vendors to obtain pricing, product information, availability, and lead times.
• Participate in vendor and manufacturer product training to strengthen product knowledge.
• Help resolve delivery, pricing, product, and service concerns while maintaining strong customer relationships.
• Coordinate effectively with sales, warehouse, purchasing, and delivery personnel to ensure customer commitments are met.
• Develop broad knowledge of branch sales and operations in preparation for future Assistant Management responsibilities.

QUALIFICATIONS

• Previous experience in inside sales, customer service, building materials, construction supply, wholesale distribution, or a related environment preferred.
• Ability to manage multiple customer requests and priorities in a fast-paced environment.
• Comfortable working with pricing, quotes, purchase orders, and order-processing responsibilities.
• Professional and composed when handling customer issues or time-sensitive situations.
• Strong customer-service mindset with the ability to build productive relationships with customers and vendors.
• Strong desire to advance into Assistant Management and broader branch leadership.
• This role is especially well suited for an ambitious candidate looking for a clear, fast-track path from Inside Sales into Assistant Management and future branch leadership