Inside Sales Account Executive

Steno Agency, Inc.; United States; Remote; USD 65,000 - 140,000; Full time

Job summary

Join a dynamic and growing team as an Account Executive at a forward-thinking company revolutionizing the litigation industry. This role offers the chance to thrive in a high-velocity sales environment, where your efforts directly contribute to the company’s success. With a strong emphasis on innovation and customer service, you will engage with law firms, manage the sales cycle, and maximize your earning potential through uncapped commissions. If you are passionate about sales and eager to grow in a supportive, fast-paced startup, this opportunity is perfect for you.

Benefits

Health, Vision, & Dental Benefits

Wellness/Mental Health benefits

Flexible Paid Time Off

Options of Equity

401k access

Home office setup stipend

Monthly stipend for internet/phone

Qualifications

• 1-3 years of experience in outbound sales environments.
• Proven track record of success in high-velocity sales.
• Quick learner of new systems and tools.

Responsibilities

• Reach out to law firms to explain Steno's services.
• Manage full sales cycle from outreach to deal closure.
• Stay informed of product updates and provide feedback.

Skills

High-velocity sales experience

Cold calling

Metrics-focused sales

Relationship building

Adaptability

Education

Bachelor's degree

Tools

Google Workspace

CRM systems

Job description

The Steno Inside Sales Team is looking for an Account Executive ready to roll up their sleeves and help us build. As one of the first 15 AEs on our team, the ceiling for this role is sky high. With incredible product-market fit (in a very antiquated industry), and lots of greenfield to attack, you’ll have no problem beating your number - as long as you’re willing to put in the effort.

As an Inside AE, you’ll be responsible for reaching out to law firms across the country, explaining what makes Steno great, and getting them excited to try us out on their next deposition.

Who are you?

You love sales and the earning potential that comes along with it. The idea of working at an early-stage startup gets you excited, and taking on more responsibility is a challenge you want to sign up for. You’re determined to be the best at whatever you do, and welcome feedback on how to get better.

It’s never a question of whether or not you’ll put in the effort; your motivation comes from within. And while you might make every mistake once, you try not to make the same mistake twice.

You’re a leader, but you also know how to follow a process when it makes sense. You have a growth mindset to maximize your potential, but you’re not afraid to speak up on how things can be improved.

You love being efficient, and you’re not here to make excuses, only to get results. Hard work doesn’t scare you, especially when you know there’s a reward on the other side. You want to be on a team where you can have an outsized impact with outsized upside.

And don’t worry if you don’t have any experience in the legal industry, we’ll teach you!

On a regular basis, you will:

• Reach out to law firms over the phone to explain how Steno works, in order to get them to use Steno products and services
• Manage the full sales cycle, from initial outreach to deal creation and close
• Be accountable to your daily KPIs, and put in the effort required to meet your sales targets
• Follow the Steno sales processes and playbook to maximize potential
• Work across teams to ensure a positive customer experience, and identify opportunities where you can expand wallet share and onboard new firms
• Stay informed of new product and service releases and updates, and provide front-line feedback and objections to help us forecast market needs.
• Travel to company-sponsored events and client functions to develop rapport, establishing new business relationships and deepening existing relationships.

You’re the right fit for this role if:

• You have 1-3 years of experience in high-velocity sales or a proven track record of success in outbound sales environments.
• YOU LOVE BEING ON THE PHONE. You’re ENERGIZED by cold calling - you see every dial as an opportunity.
• You’re a high-activity, metrics-focused salesperson who isn’t afraid to get in the trenches.
• You’re competitive by nature and motivated by being a top performer. You want to be held accountable for extraordinary outcomes, and you’re willing to put in the effort to achieve them. Average results don’t interest you.
• You approach each day with a positive attitude and enjoy being pushed outside of your comfort zone. You bounce back quickly from rejection and never take it personally.
• You thrive in a coaching and feedback-heavy environment. You view direct and critical analysis of your sales performance as valuable input to help you reach your full potential.
• You’re comfortable selling with a script, but you’re also a dynamic thinker who can tailor a conversation to drive the right outcome.
• You’re a quick learner and easily pick up new systems and tools. You prefer a high-tech environment and are already a power user of tech in your daily work life. Familiarity with Google Workspace, CRMs, and digital-first communication are a must.
• You have the desire to work with a fast-paced and quickly growing tech start-up, and you’re enthusiastic about the opportunity for growth within the company.
• You build strong relationships across teams and treat internal stakeholders with the same professionalism and responsiveness as clients.
• Salary: $65k, along with uncapped commission (estimated at $6k/month) - Anticipated first year earnings: $130k-140k
• Health, Vision, & Dental Benefits – generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental
• Wellness/Mental Health – shared benefits to be used among employees and families
• Flexible Paid Time Off – allowing employees to find balance in their lives
• Options of Equity – we know our success is nothing without our team
• Access to a 401k, a home office setup, a monthly stipend to cover internet/phone - And more!

Our Team

Our Inside Sales team is a high-growth, powerhouse group with big plans for the future. Working with Marketing, Customer Success, and the executive team, the Inside Sales team helps drive our revenue, while ensuring new law firms who work with Steno receive an exceptional client experience.

About Steno

• Founded in 2018 and growing fast!
• Values: be highly reliable, constantly innovate, operate with a hospitality mindset
• Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations, and finance experience.
• We are revolutionizing the litigation and court reporting industry
• Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
• White glove, concierge customer service that our clients rave about

Application Information

• Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at [e-mail].
• Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
• Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.