Inside Sales Account Executive

Kinedyne; Prattville (AL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical with HSA

Dental

Vision

Family plans

Parental leave

Disability insurance

401K match

PTO & Tuition reimbursement

Life insurance

Voluntary plans

Job summary

Kinedyne is seeking an indoor sales-oriented professional to manage leads, qualify opportunities, and grow existing customer accounts from Prattville, AL. You will educate customers, coordinate with marketing and service teams, and uphold QMS procedures.

The role emphasizes accurate CRM record-keeping, collaboration with cross-functional teams, and ongoing feedback on market trends to drive continuous improvement.

Qualifications

• Post-high school education such as an associate degree or Certifications in Professional Sales.
• BA/BS University degree with concentration in Business or Marketing.
• Minimum of 24 months of demonstrated proficiency in a sales capacity, either within an indoor office setting or in direct client-facing roles.

Responsibilities

• Identify, qualify, and convert leads to sales opportunities using structured engagement strategies.
• Maintain and grow existing customer accounts by understanding their evolving needs and aligning them with Kinedyne's solutions.
• Conduct product education and training for customer sales teams to enhance product knowledge and drive sales
• Adhere to documented sales procedures and contribute to the effectiveness of the Quality Management System (QMS).
• Maintain accurate and complete records in CRM systems to ensure traceability and data integrity.
• Support internal audits and corrective actions related to customer satisfaction and sales processes.
• Partner with Marketing, Outside Sales, and Customer Service to ensure seamless customer experience.
• Provide feedback on customer needs, product performance, and market trends to support continual improvement.
• Identify risks and opportunities in the sales process and elevate issues that may impact on customer satisfaction or product conformity.
• Participate in management reviews and contribute to the achievement of quality and sales objectives.
• Represent Kinedyne at trade shows, customer events, and industry functions to promote brand awareness and gather market intelligence.
• Initiate corrective actions related to customer complaints or nonconformities.
• Recommend changes to sales processes or documentation to improve quality and efficiency.
• Escalate unresolved customer issues to the Inside Sales Manager or Quality Representative.

Skills

Keyboarding

MS Word

MS Excel

PowerPoint

Microsoft Teams

Outlook

LinkedIn

D365 knowledge

CRM software (generic)

Education

Associate degree or certifications in Professional Sales

BA/BS in Business or Marketing

Tools

D365

Monday.com

Salesforce

HubSpot

Microsoft Dynamics

Job description

• Identify, qualify, and convert leads to sales opportunities using structured engagement strategies.
• Maintain and grow existing customer accounts by understanding their evolving needs and aligning them with Kinedyne's solutions.
• Conduct product education and training for customer sales teams to enhance product knowledge and drive sales
• Adhere to documented sales procedures and contribute to the effectiveness of the Quality Management System (QMS).
• Maintain accurate and complete records in CRM systems to ensure traceability and data integrity.
• Support internal audits and corrective actions related to customer satisfaction and sales processes.
• Partner with Marketing, Outside Sales, and Customer Service to ensure seamless customer experience.
• Provide feedback on customer needs, product performance, and market trends to support continual improvement.
• Identify risks and opportunities in the sales process and elevate issues that may impact on customer satisfaction or product conformity.
• Participate in management reviews and contribute to the achievement of quality and sales objectives.
• Represent Kinedyne at trade shows, customer events, and industry functions to promote brand awareness and gather market intelligence.
• Initiate corrective actions related to customer complaints or nonconformities.
• Recommend changes to sales processes or documentation to improve quality and efficiency.
• Escalate unresolved customer issues to the Inside Sales Manager or Quality Representative.

Responsibilities

• Identify, qualify, and convert leads to sales opportunities using structured engagement strategies.
• Maintain and grow existing customer accounts by understanding their evolving needs and aligning them with Kinedyne's solutions.
• Conduct product education and training for customer sales teams to enhance product knowledge and drive sales
• Adhere to documented sales procedures and contribute to the effectiveness of the Quality Management System (QMS).
• Maintain accurate and complete records in CRM systems to ensure traceability and data integrity.
• Support internal audits and corrective actions related to customer satisfaction and sales processes.
• Partner with Marketing, Outside Sales, and Customer Service to ensure seamless customer experience.
• Provide feedback on customer needs, product performance, and market trends to support continual improvement.
• Identify risks and opportunities in the sales process and elevate issues that may impact on customer satisfaction or product conformity.
• Participate in management reviews and contribute to the achievement of quality and sales objectives.
• Represent Kinedyne at trade shows, customer events, and industry functions to promote brand awareness and gather market intelligence.
• Initiate corrective actions related to customer complaints or nonconformities.
• Recommend changes to sales processes or documentation to improve quality and efficiency.
• Escalate unresolved customer issues to the Inside Sales Manager or Quality Representative.

Authorities

• Approve and issue quotations within defined pricing thresholds.
• Negotiate standard terms and conditions with customers in accordance with company policy.

Minimum Qualification/Education Requirements

• Post-high school education such as an associate degree or Certifications in Professional Sales.

Or BA/BS University degree with concentration in Business or Marketing.

• Minimum of 24 months of demonstrated proficiency in a sales capacity, either within an indoor office setting or in direct client-facing roles.

Minimum Skills Requirements

• Competent keyboarding skills. Knowledge of MS Word, Excel, PowerPoint, Teams, Outlook, and LinkedIn. D365 knowledge preferred.
• Proficiency in using Customer Relationship Management (CRM) software such as Monday.com, Salesforce, HubSpot, or Microsoft Dynamics.
• Proficiency in mathematics to calculate margins, pricing, and profits.

Minimum Experience Requirements

• A combination of years of experience, advanced education, and function-specific training and experience

may be considered in lieu of the minimum experience requirements.

Benefits

Kinedyne LLC offers a competitive and comprehensive benefits package that includes:

• BCBS Medical with company funded HSA (yearly).
• BCBS Dental plans
• VSP Vision plan
• Individual or Family Plans are available at affordable bi-weekly rates.
• Paid maternity and paternal leave.
• Company paid long & short-term disability.
• 401K with competitive company match.
• PTO & Tuition reimbursement.
• Company Paid Life Insurance.
• Voluntary plans available - Aflac, pet insurance, legal insurance, and identity and fraud protection plan

Kinedyne is a leader in the cargo securement industry.

About Kinedyne

Over the course of five decades, Kinedyne has evolved from a single facility in New Jersey to an international organization with more than 500 employees at facilities in four different countries around the world. As we grew and our product lines evolved, we believed that with Better Cargo Securement- Greater Cargo Capacity- and Faster Cargo Access Technologies, we can make the increasingly complex shipping environment just a litter easier for the industry to deal with today and as the future unfolds.

All the efforts throughout our history have enabled us to provide our customers the products, service, and support that they have come to expect from us over our five decades of growth, we've earned our right to be called The Cargo Control People.