Inside Sales

New Life Delivery Service; Wyoming (MI); On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Medical insurance

401k plan with company match

Dental and vision insurance

Paid time off and holidays

Job summary

New Life Delivery Service in Wyoming, Michigan is looking for an Inside Sales Representative to ensure effective customer account management and drive sales growth. This role requires strong product knowledge, customer relationships, and sales expertise to maximize profitability.

Ideal candidates will have a minimum of a high school diploma, relevant sales experience, and excellent communication skills. Benefits include medical insurance, 401k with company match, and paid time off.

Qualifications

• High School Diploma (or GED) required.
• 3-5 years of sales/customer service experience in heavy-duty or related industry.
• Proficient in Microsoft Excel for basic database tasks.

Responsibilities

• Ensure existing customer accounts are supported.
• Maximize results by building and maintaining customer relationships.
• Drive growth within existing accounts and address customer inquiries.

Skills

Sales expertise

Customer service

Product knowledge

Analytical skills

Communication skills

Education

High School Diploma (or GED)

Associate’s or Bachelor’s degree in Sales, Marketing, or Business

Tools

Microsoft Office Suite

ERP systems

Job description

About HTI

Hinton Transportation Investments (HTI) was founded in 1972 by the Hinton Family with the purpose of delivering the hardest heavy-duty solutions,together.We arealeader inthe heavy-duty transportationindustrywith over 35+locations in North America.HTIhas grown over the years through itsfivedivisions: New Life Transport Parts Center, Road Equipment Parts Center, Pace Transportation Services (2012),MartecInternational (2019), and US Trailer Parts and Supply (2023).Ourcore values are a true representation ofourculture;passion, hands-on, simplify, consistency, humility, willpower and glad to be here.We seek to deliver long-term sustainable solutions for all interested parties – customers, employees, supplier partners and owners.

Job Overview

The Inside Sales Representative ensures existing customer accounts are supported and contributes to business results. This role will anticipate needs while managing the day-to-day workflow and prioritizing various projects. This role will have in-depth product knowledge and best practices of successful customer service. This role is responsible for maximizing results by building and maintaining customer relationships to grow sales, gross profit margin and overall profitability.

This position is around $52,000/annually + commission ($500 at target as a GP percentage)

Core Functions

• Product Knowledge: Build and maintain strong technical knowledge of heavy-duty truck and trailer parts to effectively support customer needs. Communicate product value clearly and recommend suitable alternatives or complementary solutions.
• Sales Expertise: Drive growth within existing accounts by maximizing sales and margin, identifying future opportunities, and leveraging tools to uncover account potential. Communicate insights and challenges to management to support overall sales strategy.
• Customer Service: Develop and sustain strong customer relationships through consistent, proactive communication and responsive support. Address inquiries, resolve issues efficiently, and serve as a reliable liaison between the company and its customers.

Competencies and Qualifications

• High School Diploma (or GED) required.
• Associate’s or Bachelor’s degree (or currently pursuing) in Sales, Marketing, and/or Business, OR 3-5 years of sales, customer service, heavy-duty truck and trailer equipment sales, automotive parts sales or related industry experience required.
• Proficient in Microsoft Office Suite products with ability to conduct basic database tasks in Excel.
• Experience with an enterprise resource planning (ERP) system and/or sales force automation tools preferred.
• Proven ability to manage sales and customer accounts.
• Excellent verbal and written communication skills.
• Ability to provide personable and professional customer service.
• Strong analytical, critical thinking and time management skills.
• Strong active listening and strategic influencing skills.
• Demonstrated ability to build strong relationships with all levels of internal and external personnel.
• Ability to stay adaptable to changing environments and tasks.

Physical Requirements

• Must be able to lift/carry 50 lbs. infrequently.
• Prolonged periods of sitting at a desk and working on a computer.

Benefits

• Medical insurance (three plan offerings to fit your needs)
• Participate in HTI’s Wellness Discount to save on monthly medical contributions
• Free virtual medical and behavioral healthcare through Teladoc
• Dental and vision insurance
• Safe Harbor 401k plan with company match
• Company-paid life and long-term disability insurance
• Industry-standard paid-time-off and paid holidays
• Parental and bereavement leave
• Employee Assistance Program
• Rewards and recognition program

New Life Transport Parts Center

Wholesale distributor of aftermarket parts with weekly deliveries and nationwide coverage. Authorized aftermarket parts supplier for Hyundai Translead, Wabash, and Strick Trailers.

Equal Opportunity Employer

HTI is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or transgender status), national origin, age, disability, genetic information, or any other status protected by applicable law.