Inside Sales

ADP, Inc.; Pleasanton (CA); On-site; USD 40,000 - 44,000; Full time

Job summary

ADP, Inc. is seeking a driven Inside Salesperson in Pleasanton, CA. The role focuses on delivering excellent customer service, guiding customers through product selection, and driving sales growth in a retail flooring environment.

You will work with estimators to develop accurate bids, manage orders, and follow up to close sales, while maintaining a clean showroom and supporting warehouse duties as needed.

Qualifications

• High School Diploma or equivalent required.
• Customer service experience preferred.

Responsibilities

• Provide excellent customer service to guests and guide them through the selection process.
• Check samples in and/or schedule measures using approved procedures and track outcomes.
• Collaborate with estimators to prepare accurate bids and follow up to close sales.
• Enter orders and manage inventory transfers and special orders as needed.
• Maintain open orders and quotes to ensure timely follow-up and customer satisfaction.
• Keep sales area, showroom and warehouse clean and organized.
• Assist with warehouse duties when required by the store.

Skills

Customer service

Sales

Excellent communication

Problem solving

Initiative

Interpersonal relations

Punctuality

Flexibility

Education

High School Diploma, GED, or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Pleasanton, CA, US

Salary Range: $19.00 To $21.00 Annually

Summary/objective

We are seeking a driven and motivated sales professional looking for an exciting opportunity to grow with a well-established flooring company. This position offers the opportunity to earn not only a competitive hourly wage but also a commission based on performance. The Inside Salesperson is responsible for consistently delivering outstanding customer service, driving sales growth, and fostering lasting customer relationships.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Providing excellent customer service while greeting guests and guiding them through the selection process.
• Check samples out and/or schedule measures using the correct methods and procedures for optimal outcomes and tracking purposes.
• Work with estimators to develop accurate bids and follow up with customers using the recommended follow-up procedures to close the sale.
• Order entry, including assigning products to available inventory as available, initiating special orders as needed, and then setting appropriate transfer dates.
• Maintain open orders and quotes according to company policy to help ensure timely follow-up, customer satisfaction, discover inventory discrepancies, and maximize potential sales.
• Maintain a clean and organized sales area, showroom, warehouse, and property, including but not limited to floors, dusting, sample inventories, restrooms, placing price tags as needed, etc.
• Depending on the store, some salespeople may also be required to perform warehouse duties in conjunction with their salesperson duties. See the warehouse job description for more details.
• Client Service - Responds to the clients and anticipates their needs.
• Conflict Resolution - Works to resolve differences and maintain work relationships.
• Decision Making - Makes decisions and takes responsibility for them.
• Ethics - Fosters a diverse and respectful workplace.
• Even Temperament - Controls emotions without retaliating against negative behavior.
• Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas.
• Flexibility - Adapts to changes while remaining focused on goals and applies knowledge to new circumstances.
• Initiative - Remains proactive when suggesting improvements and solving problems.
• Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships.
• Persuasive Communication - Displays verbal and written communication that influences others.
• Problem Solving - Solves problems while ensuring rules and directives are followed.
• Punctuality– Arrives on time and works a full schedule.

Work environment:

Retail, store environment, may have a warehouse attached (heat/cold)

Physical demands:

Must be able to lift up to 25 pounds occasionally.

Repetitive movement of hands and fingers – typing and/or writing

Occasional standing, walking, stooping, kneeling, or crouching

Reach with hands and arms, talk and hear.

Travel required:

Occasionally between stores (mileage reimbursement available)

Required education and experience:

• High School Diploma, GED, or equivalent
• Customer Service experience