Inside Sales

Richards Building Supply; Michigan City (IN); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

20 Paid Days Off

401K with industry-leading match

Comprehensive medical benefits

Job summary

Richards Building Supply in Michigan City is seeking an Inside Sales Representative to enhance customer relationships and provide expert support.

This full-time role offers a stable schedule Monday to Friday, generous paid time off, and competitive pay ranging from $21 to $28 an hour based on experience. You will be trained in a supportive environment and receive comprehensive benefits including medical, dental, and a 401K plan.

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales.
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—training will be provided.

Responsibilities

• Act as a trusted advisor to customers.
• Handle inbound and outbound customer interactions.
• Collaborate with Outside Sales reps to meet customer needs.
• Process orders and track inventory.
• Educate customers on promotions and new products.

Skills

Customer service experience

Strong computer skills

Multitasking ability

Familiarity with industry

Spanish-speaking skills

Tools

Microsoft Office

CRM systems

Job description

Are you passionate about delivering exceptional customer experiences and growing your career in sales?

Join Richards Building Supply, a family-owned and operated company with over 40 years of success!

We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Why Join Us?

• Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
• Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
• Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top-Tier Benefits:
• Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable. 401K with industry-leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
• Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.

What You'll Do:

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Requirements:

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—but we’re happy to train motivated candidates!
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

$21 - $28 an hour

Compensation is based on knowledge of our business and years of experience.

#ZR Michigan City

Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!