Inside Sales

Metropolitan Crane & Hoist Co; Hazel Crest (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Lift Solutions in East Hazel Crest, IL is seeking an Inside Sales Representative to identify, develop, and grow sales opportunities within the Rigging business from new and existing customers through phone and email communication, as well as walk-in customers.

You will respond to inquiries, prepare quotes, and process orders for rigging equipment, while providing product recommendations and staying current on inventory, pricing, and safety standards.

Qualifications

• High school diploma or GED preferred.
• 1-2 years Rigging Industry Experience—Preferred.
• Computer proficiency, including Microsoft Office Suite, and sage 100 ERP, preferred.
• Demonstrated time management and organizational skills.
• Strong customer service orientation and/or sales background.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person counter sales (as needed)
• Prepare quotes and process sales orders for rigging equipment (e.g., wire rope, shackles, hoists, slings, chain)
• Provide product recommendations and technical support based on customer needs
• Maintain up-to-date knowledge of inventory, pricing, and industry standards
• Support outside sales reps by preparing quotes, managing follow-ups, and ensuring timely order fulfillment
• Build strong relationships with customers and vendors
• Maintain accurate records
• Stay current on safety standards, certifications, and rigging best practice

Skills

Customer service

Sales experience

Time management

Organizational skills

Education

High school diploma or GED

Tools

Sage 100 ERP

Microsoft Office Suite

Job description

Lift Solutions provides end-to-end industrial lifting solutions. We offer OSHA compliance inspections, crane equipment, aftermarket services and parts for overhead cranes and other lifting and rigging equipment. Lift Solutions is committed to driving progress and efficiency. Our dedication to excellence and customer satisfaction ensures that every industry benefits from our expertise, state-of-the-art technology, and unwavering commitment to sustainability and safety. We are looking for an Inside Sales Representative in East Hazel Crest, IL to join the Rigging team.

Position Summary

The Inside Sales Representative will identify, develop, and grow sales opportunities within the Rigging business from new and existing customers through phone and email communication, as well as walk-in customers.

Duties & Responsibilities

• Respond to customer inquiries via phone, email, and in-person counter sales (as needed)
• Prepare quotes and process sales orders for rigging equipment (e.g., wire rope, shackles, hoists, slings, chain)
• Provide product recommendations and technical support based on customer needs
• Maintain up-to-date knowledge of inventory, pricing, and industry standards
• Support outside sales reps by preparing quotes, managing follow-ups, and ensuring timely order fulfillment
• Build strong relationships with customers and vendors
• Maintain accurate records
• Stay current on safety standards, certifications, and rigging best practice

Education and Experience

• High school diploma or GED preferred.
• 1-2 years Rigging Industry Experience—Preferred.

Qualifications

• Computer proficiency, including Microsoft Office Suite, and sage 100 ERP, preferred.
• Demonstrated time management and organizational skills.
• Strong customer service orientation and/or sales background.