Inside Sales

G&H Orthodontics; Franklin (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

G&H is seeking a seasoned B2B sales professional to own and grow a book of orthodontic practices from our Franklin, Indiana office. You will engage via phone, video, and email, cover the full sales cycle from discovery to close, and onboard locations under corporate agreements.

You will build a targeted list, initiate cold outreach, and turn single-product customers into multi-product buyers. The role emphasizes relationship-building with office managers and clinicians, a true consultative sale,

Qualifications

• 3+ years selling B2B with track record you can walk us through.
• Experience selling to owner-operators or small businesses.
• Strong ability to build relationships over phone and video with a hunter mindset.

Responsibilities

• Own a book of orthodontic practices and manage it via phone, video, and email from Franklin office.
• Develop regular contact cadence across all accounts and run end-to-end sales cycles (discovery, proposal, close).
• Open new accounts and onboard locations under corporate agreements.
• Grow existing accounts, upsell multiple products, and convert single-product customers into multi-product buyers.
• Maintain CRM hygiene and keep pipeline current for forecasting.

Job description

What you will be doingYou will own a book of orthodontic practices and work it by phone, video and email from our Franklin office. Four things are at the center of the job:Covering your book properly.Holding a regular contact cadence across your full account list, not just the biggest names on itRunning the sales cycle end to end — discovery, product evaluation, proposal, closeOpening new accounts.Building your own target list of practices that do not buy from G&H todayMaking the first call — for many of these practices, you are the first contact they have had from usWorking through the gatekeeper to the person who actually decidesTurning a first order into a standing oneGrowing accounts under our group and DSO agreements.Onboarding individual locations that sit under a corporate agreement and getting them orderingIntroducing the rest of the portfolio, not just the product the agreement was signed onSpotting locations that have gone quiet and getting them backGrowing what we already have.Turning single-product customers into multi-product customersWinning back practices that used to buy from us and stoppedCatching accounts that are drifting before they leaveWhat the sale is actually likeOrthodontic practices are small businesses run by clinicians. Getting to a decision usually means earning the office manager's time, being useful to the clinical team, and then having a credible conversation with the doctor. Those conversations are about how a product performs in the chair and what a case actually costs to complete — not about being the cheapest option on a list.Plenty of these conversations start cold, with a practice that has never heard from us. It is a considered sale with a real relationship behind it. If you enjoy the part of selling where you have to know your product and earn the room, you will like this. If you are looking for high-volume transactional work, you probably will not.What a good first year looks likeYou hit your number, measured on growth against what your book did last yearEvery account in your book has heard from you on a regular rhythm, and you can show itMore of the locations under our group agreements are ordering than when you startedCustomers who bought one thing from us are buying two or threePractices that had gone quiet are ordering againYou have opened a meaningful number of accounts that had never bought from G&H before, and they are reorderingYou know the top accounts in your book by name — the doctor, the office manager, the clinical leadYour pipeline in HubSpot is current and we can forecast off itWhat we are looking for[3]+ years selling business-to-business, with a track record you can walk us throughExperience selling to owner-operators or small businesses — where the decision involves more than one personReal ability to build a relationship over the phone and on video, without being in the roomA hunter’s instinct — you would rather build a list and start calling than wait for the phone to ringComfort with cold outreach and the rejection that comes with itThe discipline to work a large list systematically rather than only the accounts that call you backComfort learning clinical and technical product detail well enough to discuss it with practitionersHabitual CRM hygiene — you keep your pipeline current because it is how you work, not because someone asksAble to work onsite in Franklin, IndianaHelpful, but not requiredOrthodontic, dental, or medical device sales experienceExperience selling consumables on a reorder cycleExperience selling into DSO, group practice, or GPO environmentsHubSpot experienceYou have worked somewhere that was growing or changing