Inside Sales

Granite City Branding; Chicopee (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K match

Profit sharing

Health benefits

Wellness reimbursement

Employee assistance program

Job summary

A leading electrical distributor in Chicopee is seeking a motivated Inside Salesperson to enhance customer relationships and sales. The ideal candidate will possess strong customer service skills, familiarity with electrical products, and the ability to manage multiple tasks under pressure. Responsibilities include processing orders, maximizing profitability, and contributing to company growth. Competitive benefits include health insurance, 401k match, and wellness reimbursements. Join a dedicated team at the forefront of the electrical distribution industry.

Qualifications

• High School diploma or equivalent.
• Previous experience in electrical distribution preferred.
• Exposure to business, construction, or electrical industry.

Responsibilities

• Work with account base to grow incrementally.
• Receive and process customer inquiries and orders.
• Maintain accurate customer-related information.
• Maximize sales and profitability.

Skills

Customer service skills

Negotiation techniques

Knowledge of electrical products

Good math skills

Computer skills

Education

High School diploma

Some college or vocational school experience

Tools

Eclipse software

Job description

Granite City Electric Supply is the area's premier electrical distributor serving electrical contractors as well as residential, commercial and industrial customers for over 100 years. With over 30 branches covering Massachusetts, New York, Rhode Island, New Hampshire, Vermont and Connecticut, we are the largest regional independent electrical supply company and the official distributor of electrical supplies to the Boston Red Sox.

In addition to standard benefits, Granite City Electric offers a company 401K match and profit sharing, competitive health benefits with telehealth, up to $450 in health & wellness reimbursement, employee assistance program and referral incentives.

Position Summary:

We are seeking a self-motivated and articulate customer focused inside sales professional having the desire to grow their career with the largest independent electrical distributor in New England. The Inside Salesperson is often the first impression and introduction to the customer experiences with the ultimate goal to create lasting customer relationships. Preference will be given to those who have knowledge of electrical applications and layout, Square D products, Eclipse software and EPEC Certification.

Essential Functions:

• Work with account base to grow incrementally as well as develop new accounts.
• Develop and execute a plan for growth with the Branch Manager. Highly articulate and influential manner, demonstrating excellent sales and service skills.
• Monitor and confer with counter contractor sales, outside sales and management concerning orders, customer status, history, changes, potential, quotations, strategies, and other related pertinent sales information.
• Receive and process in a timely fashion all customer inquiries, purchase orders, back orders, credits, return authorizations, price increases, and other sales related functions.
• Maintain an accurate and up-to-date filing system concerning all customer related information (special order entry procedures, quotations, special pricing, purchase orders, etc) vendor pricing and catalog information, and other functions related to sales.
• Maximize sales and profitability by knowing the marketplace and competition, negotiating the lowest possible cost from vendors, and extracting the highest possible competitive selling price.
• Actively participate in all job related training classes, informational seminars, business meetings, etc. that will enhance GCE’s position in the market.

Education and/or Experience:

• High School diploma, some college or vocational school experience.
• Previous Electrical Distribution experience preferred.
• Business, construction or electrical industry exposure.

Position Requirements:

• Embrace GCE core values; Pride, Accountability, Integrity, and Respect.
• Knowledge of electrical products.
• Effective negotiation and selling techniques, such as ability to cross/up sell.
• Good math and computer skills; experience with Eclipse software a plus.
• Able to adapt quickly to changes.
• Able to handle pressure and multiple tasks.
• Ability to lift up to 70 lbs.
• Proven track record for dependability (arriving to work on time and taking breaks in expected time frames).
• Adaptability / flexibility / willing to change & adjust with business conditions.
• Team player.
• Works with a sense of urgency.

Compensation:

• Excellent employee benefits including, medical, dental, vision, life, STD/LTD, 401k, vacation, holiday, sick time and more!

Join our team and work among the best in the industry!
Granite City offers competitive wages, great benefits including medical, dental, vision, life, STD/LTD, 401k, vacation, holiday, sick and more!

We are an equal opportunity employer. Disabled/Veteran.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
Granite City Electric uses E-Verify.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.