Counter/Inside Sales

Granite City Electric Supply Co., Inc; Framingham (MA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

401k

Vacation

Holiday pay

Sick leave

Job summary

Granite City Electric Supply Co., Inc is seeking a Counter/Inside Salesperson to service customers by taking, entering and filling orders quickly and accurately. You will gain product knowledge while collaborating with other departments to provide value-added service and solutions to customers.

Pay ranges from $23–$27 per hour, with a monthly commission structure. The role requires strong customer service, excellent communication, and the ability to handle multiple tasks in a fast-paced

Qualifications

• Strong customer service skills with the ability to handle multiple tasks and provide value-added solutions.
• Excellent communication skills for in-person and phone interactions with customers.
• Solid math and computer skills; experience with order entry systems preferable.

Responsibilities

• Take, enter and fill customer orders accurately and quickly.
• Support inventory, pricing and product information to customers and branches.
• Maintain clean, organized counter area and display space for efficient order filling.
• Assist with promotions and events to drive sales opportunities.
• Engage with customers to provide solutions and leverage cross-department knowledge.

Skills

Customer service

Excellent communication

Math and computer skills

Adaptability

Education

High School diploma or equivalent

Tools

Eclipse software

Job description

Description

Granite City Electric Supply is the area's premiere electrical distributor serving electrical contractors as well as residential, commercial and industrial customers for over 100 years. With 30 branches covering Massachusetts, Rhode Island, New Hampshire, Vermont, New York and Connecticut, we are the largest regional independent electrical supply company and the official distributor of electrical supplies to the Boston Red Sox.

Summary

As a Granite City Counter/Inside Salesperson you will service customers by taking, entering and filling orders accurately and quickly. You will gain product and sales knowledge while becoming more proficient with GCE's other departments, systems and procedures. You will generate sales for GCE by providing customer service excellence, value-added service and solutions for our new and existing customers. Pay for this position is between 23-27/hour commensurate with experience plus a monthly commission structure.

Essential Functions

• Communicate with Customers on the phone and in person, fill orders and transfers accurately and quickly.
• Enter stock, special, direct and back orders as required by Customers.
• Maintain Customer Sales area in a clean and organized manner.
• Help to stock shelves and keep organized in such a way to facilitate fast and accurate order filling.
• Display and stock material in counter area and show room. Participate in promotions, Counter days and specials as they occur.
• Attend classes and meetings as required to gain product knowledge or to improve sales skills.
• Participate in processes and programs aimed at promoting a safe work environment.
• Responsible for general upkeep, cleanliness and appearance of our facilities.
• Actively support promotions.
• Strong customer service skills essential.
• Excellent communication skills.
• Good math and computer skills; experience with Eclipse software a plus.
• Able to adapt quickly to changes.
• Able to handle pressure and multiple tasks.
• Ability to lift up to 70 lbs.
• Ability to push/pull up to 70 lbs.
• Ability to walk/stand up to 8 hours daily.
• Proven track record for dependability.
• Adaptability / flexibility / willing to change & adjust with business conditions.

Position Requirements

• Actively communicate within and outside the branch with co-workers, external and internal customers.
• Works with a sense of urgency.
• Provide support to Manager in inventory control functions, stock maintenance, credits and defectives.
• Provide information to customers regarding products, pricing, services and non-stock merchandise.
• Provide support to the Branch Manager in the transferring, warehousing, receiving and shipping of stock and special material.
• Interact with vendors and their representatives.
• Offer Customers solutions that may lead to sales opportunities.
• Help generate sales opportunities.
• Perform other work as assigned.

Education And/or Experience

• High School diploma or equivalent preferred.
• Previous business, construction, or electrical industry exposure preferred but not required.
• Electrical knowledge from a trade school helpful.

Granite City offers competitive wages, great benefits including medical, dental, vision, life, STD/LTD, 401k, vacation, holiday, sick and more! Join our team and work among the best in the industry!

We are an equal opportunity employer. Disabled/Veteran

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify.